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Customer Service Specialist - Indianapolis, IN

Company: Abbtech Professional Resources
Location: Indianapolis
Posted on: January 15, 2021

Job Description:

Position Details: * Pay Rate: Dependent on Experience * Location: Indianapolis, IN * Duration: Temp to Perm Position description: Seeking a Mortgage Origination Specialist to support the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their mission to create strong, sustainable, inclusive communities and quality affordable homes for all. Responsibilities: Work in a call center responding to calls and emails from the lending industry and the public on FHA guidelines. Use a knowledge base and follow standard operating procedures (SOP) to respond to requests. Document your communications in our database. Keep up to date on FHA mortgage processes and procedures. Job Requirements:Basic Qualifications:3 years of mortgage experience with at least 2 years of college or 5 years of mortgage experience with a high school diploma.At least one year of experience in loan origination.Ability to navigate a computer content management system and related web sites.Excellent customer service skills.Call center experience is a plus.Strong written and verbal communication skills.Excellent dependability and time management skills.Ongoing training to support your successThe potential to Work at Home during COVID-19 and possibly beyond, based on your performanceABBTECH is an EOE/Minorities/Women/Disabled Individuals/VeteransSDL2017

Keywords: Abbtech Professional Resources, Indianapolis , Customer Service Specialist - Indianapolis, IN, Other , Indianapolis, Indiana

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