Bilingual Call Center Representative

Company: Kelly Services
Location: Indianapolis
Posted on: April 9, 2021

Job Description:

Kelly is partnering with a customer in Indianapolis and recruiting Bilingual (French) Call Center Coordinators.--These are WORK FROM HOME positions!-- You need to live in the area for this position.--Shift:-- Monday-Friday (hours vary)Pay:-- $14--Job Description:--

• This position will be responsible for professionally answering multiple calls for a variety of clients, providing a superior level of customer service and responding professionally, effectively and efficiently throughout the process, while accurately documenting details and notes in the customer database system.--Job Responsibilities:
  • Provide exceptional customer service at all times over the phone, strengthen clients-- brands by responding to customer inquiries, processing requests, and always striving to surpass expectations; Update customer database systems by typing record changes, diary note entries, and workflow case to completion, ensuring accuracy of all entries;
  • Escalate issues to manager as appropriate;
  • Ensure courteous quality of service on all phone calls;
  • Ability to multi-task with phone and computer;--REQUIREMENTS:
    • 1 year' call center experience preferred
    • Need to have own internet and cell phone
    • Will be provided a desktop and ethernet cordWhy Kelly--?As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly Services, Indianapolis , Bilingual Call Center Representative, Other , Indianapolis, Indiana