Bell Attendant
Company: Towne Park
Location: Indianapolis
Posted on: April 10, 2021
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Job Description:
Driven To Serve and Ready to Succeed! Working with Towne Park
offers a variety of employment opportunities for your unique career
plan! Whether youre a part-timer, careerist or adventurer, Towne
Park gives you the tools to learn and grow. With business in 50+
national markets, theres no limit to where Towne Park might take
you! No matter what youre looking for, Towne Park provides a
winning environment working alongside the brightest and friendliest
colleagues around. Whether its team events, giving back to the
communities where we live and work, or celebrating a Towne Park
win, youll find a fun and welcoming work experience! --- Maintains
pleasant, friendly and professional demeanor with all guests,
co-workers, and clients. Acknowledges and greets guests within five
feet with a professional and friendly demeanor. Uses guest last
names during interactions. Uses salutation of the day and welcomes
guests to the location. Practices proper Towne Park phone
etiquette.--- Posts up in designated areas when not completing
tasks. Conducts thorough room presentations for guests. Assists
guests with room changes when needed. Maintains an in-depth
knowledge of the rooms, meeting facilities and public areas of the
hotel.--- Opens all vehicle and hotel doors for guests. Assists
guests with directions, taxis, reservations and all other
inquiries. Provides information to guests about the hotel, meeting
rooms, amenities, and main attractions in the area. Assists guests
with transportation to off-site locations using only approved taxi
cab or transport services.--- Correctly tags individual bags to be
stored in the bell storage area. Assures all guests and luggage are
safely transported to and from assigned destinations.---
Continually monitors and maintains cleanliness and order of guest
services area. Delivers messages, items and/or guest amenities as
requested.--- Completes all tasks in a timely manner as instructed
by the Account Manager Education: --- High school diploma or
general education degree (GED) Required Licensure, Certification,
etc.: --- Must complete the Wheelchair Safety Training course
provided by Towne Park Work Experience: --- One to three months
related experience and/or training Knowledge: --- Knowledge of
principles and processes for providing customer and personal
services. Skills: --- Must be able to read and write standard
English language--- Must be able to read and comprehend simple
instructions, short correspondence and memos--- Must be able to
write simple correspondence--- Must be able to effectively present
information in one-on-one and small group situations to guests,
clients and other employees of the organization--- Ability to add
and subtract three digit numbers and to multiply and divide with
10s and 100s; ability to perform these operations using units of
American money--- Ability to understand 24 hour and military time
systems--- Ability to understand rates applicable to time
passed
Keywords: Towne Park, Indianapolis , Bell Attendant, Other , Indianapolis, Indiana
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