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CDP Team Lead - Indianapolis, IN

Company: Goodwill Industries of Central Indiana, Inc.
Location: Indianapolis
Posted on: April 10, 2021

Job Description:

POSITION SUMMARYStarting minimum $16.00 per hourThe CDP Team Lead works with works with the Logistics & Supply Chain Manager, Outlets, Stores, and Transportation vendors to plan and execute a variety of activities including: movement of inventory between donation sites/locations and storage/processing locations (e.g. Outlets and eCommerce), monitoring and balancing of supplies and inventory between/among Outlets, and supporting delivery of supplies and movement of inventory and supplies from stores. This position is the main contact for both Sites (Stores, Outlets, and eCommerce) and our Transportation System providers and support vendors. The role is heavily focused on managing critical Transportation, Logistics, and Supplies processes. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.Hours of Operation: 6 a.m.- 4 p.m. Monday-Saturday10 a.m.- 6 p.m. SundayWork schedule can vary within the Hours of Operation and from week to week.The Centralized Dispatch Team Leader position manages operations in the following areas:Warehouse operation supporting multiple Goodwill Stores in a regional layout.Retail Sales operation where most items are sold by the pound.Secondary market sales (and management of processing equipment) for commodities like plastic, cardboard, electronics components, etc.eCommerce Sales - Selection of books, media, and collectibles to feed a centralized eCommerce Posting and Fulfillment Center in Indianapolis.ResponsibilitiesOperationsIntegrates and represents Goodwill's Mission, Vision and Values to internal and external customers at all times.Demonstrates strong safety performance, including compliance with all Goodwill and Site safety requirements and practices.Manages critical Transportation, Logistics, Supply Management, and associated Safety processes in a way that improves financial spend efficiency, improves customer satisfaction from quality of service provided, and reduces associated safety risk for internal customers. Conducts weekly audits for safety, inventory management, etc.Ensures every site has an exceptional customer service experience with the CDP team.Completes daily objectives as defined by Logistics & Supply Chain Manager, which can include providing assistance to the Outlet Department Leadership over the Dock area.Performs various tasks such as managing trailer inventory, managing trailer repairs, and maintaining trailer DOT records. Maintains contact with Sites and drivers throughout the day and ensures communication expectations are met. Regularly identifies process problems and areas for improvement, and recommends improvements/solutions. Maintains a positive culture of open professional communication, immediate resolution of issues, and healthy confrontation when dealing with peers, suppliers/vendors, and customers.Meets performance expectations as defined by Logistics & Supply Chain Manager.POSITION QUALIFICATIONSHigh school diploma or GED required Previous warehouse and logistics experience highly preferredSolid written and verbal communication skills; ability to communicate at all levels within the organizationStrong computer skills including a solid understanding of Google applications, and Microsoft Office products and Internet navigationWorks well with othersMust be able to work a flexible schedule that includes occasional evenings, weekends, and holidays. Forklift operator-certified at the time of hire (or obtain certification within 2 weeks of being in position) and maintain statusBENEFITSFull-time employees may participate in a comprehensive benefits program that includes:Continuing education and leadership developmentComprehensive health planPaid time off (PTO)Life, dental and vision insuranceShort- and long-term disability plansNationally recognized preventive health and wellness programSection 125 pretax health spending account, dependent care spending account and premiumsTo learn more about our Mission and Values, please click here.Goodwill of Central and Southern Indiana is an EEO Employer/Vet/DisabledRetail1

Keywords: Goodwill Industries of Central Indiana, Inc., Indianapolis , CDP Team Lead - Indianapolis, IN, Other , Indianapolis, Indiana

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