Customer Service Order Specialist- NW Indianapolis, IN
Company: Kelly Services
Location: Indianapolis
Posted on: April 10, 2021
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Job Description:
Kelly Services--has an exciting and challenging contract
opportunity for a--Customer Service Order Handling Specialist--to
work remotely at this time, with a top client located
in--Indianapolis, IN.--Under the supervision of the manager, CSR is
responsible for executing and managing the Order Receipt and
Handling (ORH) process with client customers.The CSR will be part
of a team providing support on customer service-related activities
that are not customer facing yet critical to customer
satisfaction.Candidate will be responsible for a group of customers
and work to support them with their order needs handling routine
and non- routine customer order activities. CSR's manage automated
systems, with a high degree of accountability and follow up.
Utilize the ERP system to place customer orders both accurately and
timely. The CSR typically works with a very complex combination of
order scenarios, such as multiple sourcing location, various modes
of transport, and hundreds of products. Champions customer needs
across all company functions. Realizes and anticipates how events
and trends are likely to affect the customer's future needs and
satisfaction.Hours:--8am-5pm (Mon-Fri)Length of contract:--6+
months or longerPayrate:--- DOEKey Responsibilities:
Keywords: Kelly Services, Indianapolis , Customer Service Order Specialist- NW Indianapolis, IN, Other , Indianapolis, Indiana
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here to apply!
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