Call Center

Company: Kelly Services
Location: Indianapolis
Posted on: April 10, 2021

Job Description:

Kelly is partnering with a customer in Indianapolis and recruiting Call Center/Customer Care Coordinators.--These are WORK FROM HOME positions! You need to live in the Indianapolis area!--Monday-Friday 8:00am - 5:00pm, $12/hr.Bi-lingual in Spanish or French 10:00am - 7:00pm Monday - Friday, $14/hr.You must be onsite for orientation. After that it is work at home while COVID restrictions are in place.*****Click APPLY to have a recruiter contact you*****Call or Text Beth at 812-389-8553OR schedule a phone call:--Job Description:

• This position will be responsible for professionally answering multiple calls for a variety of clients, providing a superior level of customer service and responding professionally, effectively and efficiently throughout the process, while accurately documenting details and notes in the customer database system.Job Responsibilities:
  • Provide exceptional customer service at all times over the phone, strengthen clients-- brands by responding to customer inquiries, processing requests, and always striving to surpass expectations; Update customer database systems by typing record changes, diary note entries, and workflow case to completion, ensuring accuracy of all entries;
  • Escalate issues to manager as appropriate;
  • Ensure courteous quality of service on all phone calls;
  • Ability to multi-task with phone and computer;REQUIREMENTS:
    • Have own internet with modem and cell phone that can download an app
    • Will be provided a desktop--and ethernet cord
    • 1 year's call center experience or retail customer service*****Click APPLY to have a recruiter contact you*****Call or Text Beth at 812-389-8553OR schedule a phone call:--Why Kelly--?You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly Services, Indianapolis , Call Center, Other , Indianapolis, Indiana