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Director UX

Company: OneAmerica
Location: Indianapolis
Posted on: June 12, 2021

Job Description:

At OneAmerica, we deliver on promises when customers need us most. We believe the best way to serve our customers is to know that every individual, employee, family and business we work with has unique personal and financial goals. We keep our promises, so we can help them achieve their goals and realize their definition of financial success.

Job Summary

This role leads user experience initiatives and manages team members. This includes providing thought leadership and a vision for compelling product experiences across a specific domain in an Agile environment. The Director partners with cross-functional leads from Digital, Product Management, Application Development, Enterprise Architecture, Marketing and other key teams to advocate for intuitive, valuable and engaging product experiences. The leader also works with external vendors on project initiatives, staff augmentation and software tools that support the teams work. Additionally, the director is responsible for the coaching and development of Digital Product Designers, setting a high bar for quality and creating an environment where designers feel engaged and excited to produce their best work.

Primary Responsibilities:

  • Supervise team members to prioritize and balance their workload and evolve their skill set and contribution. Build collaboration for cross team mentorship and ideation.
  • Facilitate resource requests, provide level of effort estimates, and maintain outside vendor/contractor relationships.
  • Review and provide constructive feedback on team and product deliverables, striving for improving our product experiences, ultimately increasing value to our end users.
  • Foster an innovative design culture and promote innovative solutions for OA products.
  • Manage resources to support Agile lifecycles.
  • Advocate and lead design thinking and Agile-based design processes, including collaborative working sessions, story boarding and design studios.
  • Strive toward consistent and intuitive experiences across the enterprise via user research templates and deliverables, a design system, and voice & tone guides.

Job Requirements

Required Education and/or Certifications

  • Bachelors Degree

Recommended Education and/or certifications

  • HCI, psychology, communication, design

Required Work Experience

  • Design, UX, marketing
  • Or any combination of education and experience which would provide an equivalent background

Salary Band: 07A

To learn more about our products, services, and the companies of OneAmerica, visit

Due to the COVID-19 pandemic, the majority of OneAmerica associates are currently working remotely in accordance with our safety protocols. The selected candidate will be expected to temporarily work remotely for an unspecified period of time as determined in OneAmerica's sole discretion. When normal business operations resume, the selected candidate will be expected to physically return to work in the office located in Indianapolis, IN.

Disclaimer: OneAmerica is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Keywords: OneAmerica, Indianapolis , Director UX, Other , Indianapolis, Indiana

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