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Pharmacy Operations Supervisor - Accredo (Indianapolis, IN)

Company: Cigna
Location: Indianapolis
Posted on: June 12, 2021

Job Description:

POSITION SUMMARY

The Pharmacist Supervisor is responsible for the managing the day to day operations of a team of Pharmacists and Technicians. Monitors productivity and performance standards, plans and directs work flow and project assignments. Oversees production volume to ensure service standards are met. Identifies and assists in resolving recurring issues impacting team key metrics. Provides input and recommendations for performance management and employee development. Conducts hiring, training and evaluation of staff. Responsible for team's adherence to corporate attendance and employment policies. Works with Pharmacy Senior Manager to develop policies, procedures and business work plan for team. Recognizes and recommends operational improvements.

ESSENTIAL FUNCTIONS

  • Schedule and monitor staff and day to day workflow. Develop employee's skills, evaluate performance and provide feedback. Oversees resolution of employee relations. Conducts hiring, training and evaluation of staff.
  • Develop, track and monitor employee's compliance to quality, service and production standards.
  • Monitor prescription turnaround time so that internal standards and client performance guarantees are met. Assist Senior Pharmacy Manager in monitoring costs to ensure compliance with cost to fill goals. Address staff concerns and day to day operational, system, customer service, quality and professional issues. Work in production as needed.
  • Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Represents pharmacy operations in cross-functional meetings and projects.
  • Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Represents pharmacy operations in cross-functional meetings and projects.
  • Other special projects and tasks as assigned.

QUALIFICATIONS

  • B.S or Pharm. D. in Pharmacy, is preferred but not required
  • 3-5 years relevant experience, PBM experience preferred
  • Pharmacist License in good standing in the state in which the facility is located, if applicable
  • PC skills including proficiency in Microsoft office
  • Good organizational ability; Strong attention to detail; Ability to work in fast-paced production environment; willingness to work a flexible schedule based on business needs.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Keywords: Cigna, Indianapolis , Pharmacy Operations Supervisor - Accredo (Indianapolis, IN), Other , Indianapolis, Indiana

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