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Carrier Excellence Leader

Company: Carrier Corporation
Location: Indianapolis
Posted on: June 12, 2021

Job Description:

Job ID 30043465 City Indianapolis State Indiana Country United States

Date Posted:



United States of America


CAI23: Carrier-Indianapolis, IN 7310 W Morris St, Indianapolis, IN, 46231 USA

Carrier is a world leader in HVAC, Refrigeration, Fire & Security solutions. For over a century, we have been developing innovative products and services that have changed the way people live and work. That drive for innovation continues today with a renewed focus on creating solutions that will change the world for the better. At Carrier, we see possibilities in everything.

Each day, the engineering team meets some of the most unique and exciting global challenges. To maintain our role as a global leader, we continue to seek talented, ambitious individuals to join engineering. If you thrive in a fast-paced environment and are looking for an opportunity to apply your technical expertise, then we have a great opportunity for you. We seek an innovative, data-driven, results-oriented team member to contribute to our continued legacy of innovation and success.


Carrier Excellence is the continuous improvement aspect of the Carrier Operating System applicable to all areas of the company, including manufacturing, field/service/sales, engineering, and business processes. Carrier Excellence is a comprehensive approach to achieving higher levels of customer satisfaction and business performance. The practice of Carrier Excellence brings together proven tools, methodologies, human ingenuity, and leadership while fostering a positive continuous improvement culture. Carrier Excellence is customer-focused, data-driven, and process-oriented to achieve results. In this role, the Carrier Excellence Leader will partner with the Engineering organization in leading the efforts to train Carrier Excellence methodologies, facilitate lean events and be a focal point for productivity improvement initiatives in Residential Engineering.


The candidate will have responsibility for the following in addition to ad-hoc assignments as needed.

  • Partnering with the Engineering organization and leading the effort in capturing and driving continuous improvement efforts to achieve Carrier Excellence.
  • Implement the lean vision and strategy to identify, organize, and quantify productivity initiatives defined by the Engineering Leadership team.
  • Lead lean events, train, and encourage the organization in the use of lean concepts and mentor people using lean tools.
  • Develop action plans from lean events and drive the implementation of lean processes across the Engineering organization to obtain measurable improvements in efficiency, performance, and productivity cost savings.
  • Lead the organization of standard work implementation and revisions as needed per improvement opportunities.
  • Maintain Engineering metrics dashboard.
  • Be a focal point to advance process maturity efforts.
  • Organize and lead training for the QCPC turnbacks manager and mentor reviews for continuous improvements.
  • Drive, guide, and facilitate teams on RRCA/DIVE methods for process escapes
  • Develop value stream maps for the platforms and eliminate process waste through the implementation of lean techniques.
  • Guide teams in developing and executing lean plans to reduce inventory, testing time, and waste and to improve the product development process.
  • Promote Six Sigma/Lean integration utilizing the strength of both methods to achieve business goals.
  • Ensure quality process implementation through the use of analytical process capability tools (DOEs and ProCert).


  • BA/BS degree w/10+ years of experience
  • MA/MS degree w/5-8+ years of experience
  • Bachelor's degree in Mechanical Engineering, Industrial Engineering, Electrical Engineering or other related field preferred.


  • This person will need to be dynamic, outgoing, and self-motivated for this role
  • Must be able to work with minimal direct guidance or direction from others
  • Effective at leading change and influencing at all levels of the organization
  • Excellent written and verbal communication skills and ability to tailor communications to different audiences
  • Organized with strong attention to detail while managing multiple priorities
  • Proven ability to implement continuous improvements and standardize processes
  • Deep experience with current continuous process techniques, including kaizen, value stream mapping, standard work, RRCA, and/or other lean tools
  • Strong computer skills required, MS Excel, MS PowerPoint, MS Project, and database extractions.
  • Demonstrated ability to foster positive relationships with production employees, peers, and manufacturing management

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Keywords: Carrier Corporation, Indianapolis , Carrier Excellence Leader, Other , Indianapolis, Indiana

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