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Commercial Engagement Lead - Job Description
Salesforce's Digital Strategy & Design (DSD) group works
directly with global leaders and top-level executives as they look
to transform their organizations and their industries. In order to
help these leaders solve some of their most interesting and
difficult challenges, we bring together our passionate,
multi-disciplinary team into a program we call Ignite - and it
represents one of the most significant investments Salesforce can
make in any organization.
We use human-centered design methods alongside Salesforce's
expertise in world-class technology to help our customers turn
vision into reality - and that's where we need your help.
We're looking for someone to join our commercial industry
vertical team to lead strategic customer engagements and qualify
potential work with sales leaders. The commercial team is focused
on midsized high growth customers.
Here's what that means for you as an Engagement Lead:
- You will get to actively help qualify and shape Ignite
engagements, interact with Sales leadership and customer executives
on their most challenging issues, work as a fluid extension of
distribution on their most important pursuits.
- Opportunity to go deep as well as nurture and maintain
relationships within our industries and engage a diverse group of
Sales, Solutions and Industry leadership, as well as with the most
senior executives at our clients
- Every engagement will be a new puzzle to solve, a new approach
to design, a new team to lead
- Opportunity to help the Ignite studio team look for patterns
and themes in our Ignite work that can help influence industry
roadmap and thought pieces shaping future executive
- You'll connect the dots between customer problems and
opportunities on the Salesforce platform.
Experience and Skills
An ideal candidate...
- Has a "swiss army knife" approach to problems. Creative problem
solving is the heart of what we do.
- 5+ years of experience in innovation/transformation consulting
or entrepreneurial work
- Can navigate and guide a team through the complexities of
engagements they themselves have designed
- Comfort with senior executive engagement and cross-functional
team leadership both internally and externally
- Comfort with ambiguity and navigating multiple stakeholders and
their distinct needs
- Experience championing human-centered design
- Deep connections across various roles within the practice to
understand strengths and experience to aid in resourcing of future
- Strong business acumen with knowledge of strategy, business
model design, design thinking, and experimentation/agile
- Exemplary verbal, presentation, and written communication
skills, plus strong facilitation skills with an ability to balance
conversation in mixed groups and manage political dynamics
- Ability to balance bandwidth across multiple engagements
For Colorado-based roles: Minimum annual salary of $122,500. You
may also be entitled to receive incentive compensation up to
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