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CRC Specialist

Company: Williams Comfort Air
Location: Indianapolis
Posted on: June 12, 2021

Job Description:

Come join one of the largest HVAC and plumbing companies in the entire Midwest. How did we get here in such a short period of time? We keep on growing because we only hire the best, and our customers love us for it! You've probably seen our bright green trucks driving around the city. What you don't know is what it's like to be a part of a team like this. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Our pride in providing the absolute best client experience is second to none and because of that we want the best-of-the-best on our team to serve our amazing community. WE WANT YOU!

THE BIG TASK

You will promote customer satisfaction by converting incoming customer calls into booked service appointments.

KEY SUB TASKS

+ You will need to learn the call script in order to sound professional and authentic when speaking with our customers.

+ Participate in training so that you grow and develop as a professional.

+ Maintain and update our customer database with complete and accurate information.

+ Maintain communication with dispatch and your manager.

DESIRED SKILLS AND EXPERIENCE

If you can achieve the above and you find it fun and challenging - you have just the right amount.

WHAT WE OFFER OUR AMAZING TEAM

+ Clearly Outlined Career Path

+ Industry Leading Total Compensation Plans

+ Health Insurance (as low as $1 for team members)

+ Dental Insurance

+ Vision Insurance

+ Health Savings Account (with Company Match)

+ 401k Retirement Account (with Company Match)

+ Employee Personal Loan Program

+ FREE Long-Term Disability Insurance

+ FREE Employee + Family Life Insurance

+ FREE Wellness Program (Personal Health Coach)

+ FREE Stop Smoking Program (Not Mandatory)

+ FREE Employee Assistance Program (Mental Health)

+ Emotional Health

+ Alcohol & Drug Dependency

+ Marriage & Family Relationship Problems

+ Stress, Anxiety & Depression

+ Grief & Loss

+ Financial & Legal Advice

+ Dependent Care & Care Giving

+ FREE Annual Flu Shot

+ Voluntary Short-Term Disability Insurance

+ Voluntary Accident Insurance

+ Voluntary Critical Illness Insurance

+ Virtual Telehealth Doctor

+ Prescription Drug Cost App Access

+ Six (6) Paid Company Holidays

+ One (1) Paid Community Service Day

+ Company Paid Personal Time Off (Up to 4 Weeks)

+ Company Paid Other Time Off (Bereavement & Jury Duty)

+ Annual Performance Review

+ Annual Workplace Survey

+ All Company Holiday Party

+ Summer Family Celebration Party

+ Community Involvement Events

+ Employee Discount (45% OFF)

+ Friends & Family Discount (30% OFF)

+ Industry Leading Training Programs

+ Additional Income Opportunities

+ Core Value Company Recognition

+ A place you LOVE to come to work each day!

If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about the company by visiting our website . We look forward to speaking with you soon!

EQUAL OPPORTUNITY EMPLOYER

Keywords: Williams Comfort Air, Indianapolis , CRC Specialist, Other , Indianapolis, Indiana

Click here to apply!

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