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Portfolio Leasing & Resident Services Specialist

Company: Fairlawn Real Estate
Location: Indianapolis
Posted on: November 23, 2021

Job Description:

Description:We are seeking an energetic Portfolio Leasing & Resident Services Specialist to join our awesome team here in Indianapolis, Indiana. The ideal candidate will embody Fairlawn's core values: Be Kind, Own It, Be Flexible, and Always Improve.Fairlawn Real Estate is a fast-growing real estate firm managing approximately 4,900 units throughout Central Illinois and Indianapolis. If you have an ownership mindset and take pride in all the details our Portfolio Leasing & Resident Services Specialist may be perfect for you!
What will you do?

  • Exemplify the core values of Be Kind, Be Flexible, Own It and Always Improve
  • Assist in daily operations including: answering calls, scheduling appointments, greeting visitors, showing properties to prospective residents and any necessary paperwork, filing, etc.
  • Become knowledgeable on our properties versus competition and effectively communicate features to prospective residents
  • Apply established sales and marketing strategies to increase property traffic, maintain closing ratios and exceed meet or exceed budgeted occupancy
  • Prepare move-in paperwork, confirm residences are move-in ready and perform move-in orientations with new residents
  • Maintain good rapport with current and prospective residents
  • Process maintenance requests and follow up with residents to confirm completion
  • Assist Leasing Manager with renewal process
  • Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training)
  • Serve as one of the emergency contacts for the communities / Availability to be on-call and assist in after-hours emergency situation
  • Pivot, roll up your sleeves and jump in where needed!Why should you work here?
    • Competitive Pay
    • Medical, Dental and Vision Insurance
    • 401(k) Retirement Plan with Match
    • Phone Stipend
    • Vehicle Stipend
    • Vacation, Sick Leave, and Holiday Pay
    • The opportunity to work for a growing organization where you are valued and can have a direct impact. Requirements: Who you are - We'd love to hear from you if you:
      • Have previous customer service experience
      • Are proficient with relevant technology (e.g. Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technology
      • Have experience with property management software (e.g. AppFolio, Buildium, Yardi, Propertyware)
      • Demonstrate superior attention to detail, high energy and a positive attitude
      • Have an ability to give and receive real-time feedback with a positive mindset
      • Have excellent written and verbal communication skills
      • Are able to work independently and also work closely with other team members
      • Have a High School diploma or GED
      • Embody our core values: Be Kind, Be Flexible, Own It and Always ImproveSome additional things you will need:
        • Valid driver's license and dependable vehicle. Limited in-town usage of personal vehicle for errands, any out-of-County personal mileage reimbursed at the Federal rate
        • Availability to work Saturdays and Sundays
        • Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)
        • Must be able to perform the physical functions of the position resident communications, not limited to: ability to walk properties, complete physical inspections, deliver and show propertiesIND123 #leasingspecialist #leasingspecialist #leasingspecialist #leasingspecialist #leasingspecialist

Keywords: Fairlawn Real Estate, Indianapolis , Portfolio Leasing & Resident Services Specialist, Other , Indianapolis, Indiana

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