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Teller (Full-Time) Southside

Company: Financial Center First Credit Union
Location: Indianapolis
Posted on: August 7, 2022

Job Description:

All employees hired after January 10th 2022, are required to be vaccinated against COVID-19 and provide proof of vaccination prior to start date or receive an approved exemption as a condition of employment. All applicants are required to pass a background check as a condition of employment. ---This position is located at our Southside Branch - Located at Stop 11 & US 31---PURPOSE:The Teller position is responsible for completing deposits, withdrawals, and other financial interactions while providing excellent customer service to all members. CULTURAL EXPECTATIONS:Adheres to Financial Center's Policy and Procedures Acts as a role model within and outside Financial Center Maintains a positive and respectful attitude Communicates regularly with supervisor about department issues Demonstrates flexible and efficient time management and ability to prioritize workload Consistently reports to work on time prepared to perform duties of position Meets Department productivity standardsDemonstrate enthusiastic support of corporate mission, core values and long term objectivesPerforms daily assignments independentlyResolves questions or problems on the basis of past precedent and interpretation of policy and procedural guidelinesWork is reviewed for adherence to policies and procedures ESSENTIAL DUTIES:Receives members in person and either completes their request, or refers the member to the appropriate staff memberIdentifies and capitalizes on opportunities to promote and refer new services or products.Responsible for completing opening and closing procedures, processing night drop, ATM, coin machine and daily MSR scanning.Receives and handles financial transactions of all types, including; deposits, withdrawals, transfers, cash advances, payments and negotiable items, ensuring sufficiency of funds and proper endorsement on negotiable instruments within these transactionsEnters transactions into Credit Union system, recording all transactions and producing customer receipts.Daily opens and closes teller terminal, maintains proper amount of currency in drawer, accounts for assigned cash, checks and other monetary instruments and transactions. Maintains neat and orderly work area and ensures that all negligible and confidential records are properly securedAdheres at all times to applicable policies, including, check cashing, identification and securityBalances to the terminal teller/close report, remits receipts and excess cash to the supervisorMust be able to achieve proficiency on relevant Credit Union systems, Credit Union products and services Performs other duties as commensurate with this position REQUIRED BACKGROUND:Teller I - One year of previous experience in customer service/retail/finance with cash handling experience.Teller II - Should have at least two years' previous experience in financial institutions with at least one-year experience as a teller.High school diploma or equivalent is requiredExcellent verbal and written communication skills.Excellent math skills.Trustworthiness and the ability to act with integrity. Thorough understanding of customer service.Must be accurate and attentive to detailPatience, diplomacy and tactMust feel comfortable handling large amounts of cash and working at computer terminals.Bilingual in English and Spanish is a plus WORK ENVIRONMENT: The work requires physical mobility within the general work area and prolonged standing within a small work area. Long periods of intense concentration, continual communication with members, repetitive tasks and a high level of attention to security.Must be able to lift 15 pounds at a time. May be temporarily or permanently transferred to another Branch as required. PI187975214

Keywords: Financial Center First Credit Union, Indianapolis , Teller (Full-Time) Southside, Other , Indianapolis, Indiana

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