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Customer Service Representative (Teller) - Bash Road Banking Center

Company: The National Bank of Indianapolis
Location: Indianapolis
Posted on: November 26, 2022

Job Description:

Are you looking to get into banking? Well this position gets you in the door as a Teller, providing exceptional customer service, and lets you talk with customers daily. This teammate will get to represent the Bank in a customer-friendly relationship-building environment.

*Essential Functions: *

- Uphold the "Culture of Excellence" and provide high quality customer service to all clients all the time

- Comply with all banking regulations and our own Bank policies, procedures and objectives

- Maintain proper procedures and security controls to protect against criminal and fraudulent activity and unnecessary risk or exposure, including but not limited to following Bank policies and procedures to ensure confidentiality and obtaining all proper identification on telephone and electronic inquiries

- Provide clients with accurate account, product or service information

- Process checking and savings transactions, negotiable instruments (i.e. official checks, money orders and traveler's checks), loan payments and safe deposit box rental payments in a timely, accurate manner

- Maintain basic knowledge of Bank services and products

- Evaluate customer product/service needs to ensure client satisfaction and refer any transactions to appropriate departments as needed

- Balance transactions at end of day and verify cash totals

- Maintain working knowledge of the branch capture system

*Requirements: *

- High School Diploma or equivalent

- Cash handling experience preferred

- High degree of accuracy and attention to detail

- Excellent communication and customer service skills, exhibiting a high degree of professionalism

- Excellent interpersonal skills, with the proven ability to interact effectively with individuals from diverse backgrounds

- Basic computer proficiency and terminal knowledge

- Ability to interpret data and identify problems

Job Type: Full-time

Pay: From $18.00 per hour

* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Referral program
* Retirement plan
* Tuition reimbursement
* Vision insurance
Physical setting:
* Office
* 8 hour shift
* Monday to Friday
* Weekend availability

* Cash handling: 1 year (Required)
* Banking: 1 year (Preferred)
* Customer service: 1 year (Required)

Work Location: One location%58047475%

Keywords: The National Bank of Indianapolis, Indianapolis , Customer Service Representative (Teller) - Bash Road Banking Center, Other , Indianapolis, Indiana

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