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Community Relations/Leasing Counselor

Company: The Justus Family of Companies
Location: Indianapolis
Posted on: November 26, 2022

Job Description:



REPORTS TO: Executive Director

SUMMARY DESCRIPTION: Community Relations is responsible for managing the sales/leasing department, developing and implementing successful marketing plans as well as showing and leasing apartments to seniors 55 and older. In addition, Community Relations collaborate with colleagues in all departments and divisions of the company to promote and ensure exceptional customer service.

JOB STATUS: Full time, Exempt

HOURS: 40+ Hours and on call

Office Management
Welcome and greet on-site visitors, determine nature of visit and direct them to appropriate staff/location
Answer incoming calls, determine purpose of calls, and forward calls to appropriate personnel
Will take and retrieve messages for various personnel
Provide callers with information such as company address, directions to our location, fax numbers, website, and other related information
Assist Executive Director with lease preparation, resident calls, covering the office and other job related tasks.
Team Leadership
Supports the mission, vision, philosophies, policies, and goals of the organization.
Be thoroughly familiar with all community policies and procedures; implement them as written
Maintains a close working relationship with the Executive Director and other department leaders.
Makes decisions and leads marketing team.
Maintains good interpersonal relationships with his or her team, administration, resident, family members, other customers, department leaders and other staff members.
Works as part of a leadership team collaborating on many project


Required Education and Experience
Associates or Bachelor's Degree is sales/marketing or business is preferred.
Three to five years experience in sales, preferably apartment leasing.
Previous experience in senior living or health care sales and marketing is preferred.

Required Skills
Effective oral and written communication skills and excellent interpersonal skills
Basic computer skills including: data entry, email, attachments, Word documents and excel spreadsheets.
Supervisory skills and the ability to direct Marketing and Leasing functions.
Superior sales skills, preferably with experience selling to seniors and/or apartment leasing experience.
Ability to set and meet sales goals.
Administrative, management, and organizational skills.

Must be able to:
Possess reliable transportation and a valid driver's license.
Must be able to work flexible hours, including evenings and weekends as needed.
Exercise ethical and sound decision making and judgment.
Utilize problem-solving skills.
Communicate effectively and maintain good working relations with personnel in all facility departments, other health-related individuals, and community agency personnel.

We offer our eligible full-time employees a comprehensive compensation package including:
401-(k) plan
Paid Time Off
Paid Holidays
Education Reimbursement
Employee Dining Program%308942%

Keywords: The Justus Family of Companies, Indianapolis , Community Relations/Leasing Counselor, Other , Indianapolis, Indiana

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