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Food and Beverage Outlets Supervisor

Company: Hampton / Homewood Suites by Hilton Indianapolis C
Location: Indianapolis
Posted on: November 26, 2022

Job Description:

*REPORTS TO: *Director of Operations


*BASIC PURPOSE: *Position is responsible for the short and long-term planning and day-to-day operations of all food-service operations of the hotel, including breakfast, restaurant and bar outlets, banquets and catering functions.


* Assist with recruiting and hiring of food service employees, as well as training, follow-up and continual monitoring of departmental functions

- Oversee all functions of all F & B departments within the hotel, including restaurants and bars, catering and banquet operations

- Oversee accurate and cost-saving purchasing procedures for all F & B outlets

- Monitor and ensure appropriate stock and inventory of food, liquor and supplies to ensure all functions and guest service are appropriately serviced

- Work with the culinary team to review, design and implement menu ideas and promotional opportunities

- Communicate openly with all F&B staff and Sales staff to ensure delivery of outstanding customer service to all guests

- *Cover shifts as needed in situations when both kitchen staff and service staff either call off or request time off*

* _When needed, assist other departments and employees with any tasks requested by a supervisor or manager_

*Knowledge and Skills: *


Post high school education preferred

*Experience: *

Experience required by position is from one to two years of employment in a related position with this company or other organization(s)

*Skills and Abilities: *

* Requires analyzing activities and/or information involving some original data manipulation or interpretation to arrive at logical conclusions.
* Requires management skills.
* Ability to provide information and associated services to hotel management and guests.
* F & B management experience with thorough knowledge of the restaurant/hotel practices and procedures
* Ability to work flexible schedule. Long hours are sometimes required, including evenings, weekends and holidays
* Ability to understand and adhere to departmental budgets and financial expectations
* Strong written and verbal communication skills
* Must maintain composure and objectivity under pressure
* Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
* Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
* Must be able to work with and understand financial information and data, and basic arithmetic functions
* Have knowledge and understanding of all department policies and procedures, and communicate and enforce all policies fairly and consistently with staff.

*No. of employees supervised: *Supervise up to 5 or more employees

*Travel required: *Minimal, training classes, vendors, task force, etc.

*Hours Required: *

* Flexibility in scheduling, including the ability to work nights, weekends and holidays required
* Must adhere to the time and attendance policies set forth by the company

*ENVIRONMENT: Physical Job Requirements*


Position requires frequent and daily lifting, pushing, pulling and carrying of a variety of hotel equipment, tools, carts and machinery of varying weights


Frequent bending and/or kneeling throughout the day required


Position requires total mobility at all times throughout the hotel.

*Continuous Standing/walking*

Position requires the continuous standing and/or walking in varying degrees throughout the day.

*Climbing Stairs*

Position may necessitate the frequent use of stairs, including the use of ladders


Limited driving on an occasional basis for supplies, equipment, etc.

*Work Environment*

* This position is a predominantly indoor position which requires the individual to work in a fast-paced and often unpredictable environment, both in back and front of the house.
* This will include working around a number of heat and/or cold producing appliances and devices, a diverse workforce, a work area prone to congestion, wet floors, etc.
* This position will also include interacting with guests, managers, and corporate personnel


* Position requires the employee to be able to clearly communicate with, understand, and respond to direction
* Must be able to train, mentor, administer discipline to and communicate policies and procedures to the engineering staff
* Must be able to clearly communicate with guests and coworkers in a professional and articulate manner
* Must have excellent written and verbal skills, including the ability to compose business emails
* Must be able to visually monitor, read and respond to reports, written requests, and written policies and procedures

*Chemicals/Agents: Position requires exposure to or use of: *

Water treatments, industrial strength cleaning and degreasing agents, and other kitchen-related agents may be present

*Protective Clothing Type: *

* Non-slip shoes required
* Protective gloves when required/appropriate
* Hairnets and beard coverings when required/appropriate

*Equipment Operation*

Position requires the frequent use of a variety of kitchen appliances/devices, both manual and electric

*Other Considerations*

Personal appearance and grooming is key in this position due to the high guest contact nature of this position.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Vision insurance
* Day shift
* Holidays
* Weekend availability
* Morning shift
Supplemental pay types:
* Tips
Weekly day range:
* Weekend availability

COVID-19 considerations:
All OSHA requirements

Ability to commute/relocate:
* Indianapolis, IN 46202: Reliably commute or planning to relocate before starting work (Required)

* High school or equivalent (Preferred)

Shift availability:
* Day Shift (Preferred)

Work Location: One location%58047475%

Keywords: Hampton / Homewood Suites by Hilton Indianapolis C, Indianapolis , Food and Beverage Outlets Supervisor, Other , Indianapolis, Indiana

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