Intake Specialist

Company: Green PharmaTek
Location: Indianapolis
Posted on: January 26, 2023

Job Description:

*Overview*Green Pharma Tek is a dedicated staffing agency with experience in a wide range of industries in the USA.Green Pharma Tek is committed to bringing the best of recruitment to employers and active job seekers. Trusted by our clients to deliver high-quality staffing services that help them fill more orders, improve efficiency and increase productivity, Green Pharma Tek follows corporate-approved policies for recruitment and makes sure that every skill requirement of the employers is met efficiently.We strongly believe that when it comes to hiring good & skilled talent and getting amazing results, one needs to be proactive and energetic. The biggest challenge that we face in hiring is to find the cream of talent for our clients.*Job Descriptions: *Candidate provides timely, appropriate and professional responses to all public contact with the Commission. Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward calls to appropriate Commission staff. The Intake/Case Control staff serves as a professional staff memeber within the Commission and provides a front-line response to the public for questions and issues concerning the Commission. This position requires a strong level of organization as well as interpersonal skills, integrity and sound judgment. The candidate is privy to sensitive and highly confidential information and receives instructions for new and complex tasks.*Responsibilities include but are not limited to the following*Respond to online inquiries regarding the filing of complaintsEffectively interview potential ComplainantsAnalyze and summarize information received from online inquiriesPrepare investigative work case files for invetigationsSend Notice of Complaints and interrogatories to relevant partiesProvides excellent customer service, via telephone and in personResponsible for monthly reportingAnalyze and apply relevant laws to establish jurisidictionover cases for ICRL enforcement areasMay be responsible for drafting appropriate motions before the Commission, including, but not limited to administrative dismissals and default ordersResearch databases for correct contact information for relevant parties and witnessesOther duties as assigned*Preferred Experience*Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights LawsAbility to interpret, analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights LawAbility to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filedInterpersonal skills, especially when dealing with the publicDetail orientated work ethicStrong organizational skills with the ability to manage various projects simultaneouslyWorking knowledge of computers and Microsoft Office SuiteAbility to type with speed and accuracyGeneral knowledge of functions of other departments and agencies and their relationships to the intake/case control divisionAbility to communicate effectively and ability to establish cooperative work relationships*SKILLS** HS diploma or GED required-Required* Associates or Bachelor's degree preferred-Highly desired* Minimum 6 months of administrative experience-Required6Months* Previous legal course work, paralegal type coursework-Required* Working knowledge of computers and Microsoft 365-Required* Ability to effectively communicate, both orally and in writing-Required* Ability to interpret, analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law-Highly desired* Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed-Highly desired* Strong organizational skills with the ability to manage various projects simultaneously-Highly desired* Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws-Highly desired* Ability to type with speed and accuracy-RequiredJob Type: Full-timePay: $23.00 per hourSchedule:* Monday to FridayAbility to commute/relocate:* Indianapolis, IN: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: Green PharmaTek, Indianapolis , Intake Specialist, Other , Indianapolis, Indiana