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Salesforce Administrator

Company: Vertellus
Location: Indianapolis
Posted on: March 19, 2023

Job Description:

Company OverviewAurorium is the materials innovation partner that helps global manufacturers harness the power of possibility to make the world a better place. Their specialty ingredients and high-performance materials enhance quality of life, support health and wellness, and enable customers to deliver value-added solutions. Key industries served include household products, coatings & adhesives, energy & electronics, healthcare, food & beverages, agriculture, transportation, and paper & packaging. A Responsible Care company, Aurorium follows the highest regulatory standards across all manufacturing facilities. The company's global integrated supply chain offers the customer product consistency, easy access, supply security and reasonable turnaround on delivery. Aurorium is committed to operating at the highest levels of manufacturing consistency, quality control and safety.Job Summary:The SalesForce Administrator (IT) will provide a high level of product specific support for the SalesForce environment. This role will collaborate with peers in IT for products and direct interface with IT management as well as all levels of functional counterparts (including executives). Support the end users with IT technology in support of plant and office goals and objectives.Responsibilities:Role Specific Responsibilities:

  • Perform development or direct third party developers as needed in the SalesForce environment for the commercial and marketing functional groups
  • Serve as primary system administrator for the environment including lead on any integrations between SalesForce and any other external system.
  • Act as a key member of the IT team during a transitional period of modernization the group
  • Act as the key functional resource within the IT group guiding requirements on any new development within core competency area.
  • Responsible for deploying SalesForce to newly acquired companies
  • Hold Requirement sessions, guide design, oversee development, perform training and deployment and maintenance on newly developed functionality within the SalesForce environment
  • Communicates and coordinates with business users, managers, fellow IT counterparts, commercial/marketing leads to ensure the integration of processes and modules across the organization
  • Handle all basic administrative functions including user management, account maintenance, reports and dashboards, workflows and other routine tasks
  • Help with data loads, release management and support
  • Complete regular internal system audits and prepare for upgrades; monitor data storage and salesforce licenses
  • Help with field permissions, new fields, update field level security, help with page layouts and assignments
  • Manage data feeds and other integrations.
  • Assist in training of new users and grow the skill set across the organization. Support MyTrailhead for training team
  • Configure new applications in sandbox
  • Work with security and compliance team to meet established guidelines
  • Effectively act as the liaison between our users, business, and application development teams
  • Work independently with members of the user community and support channel admins to provide support they need Compliance:
    • Complies with company Health, Safety and Environmental policies, procedures, and arrangements
    • Reports all Health, Safety and Environmental accidents, incidents and near misses promptly
    • Acts in a safe and responsible manner at all times Problem Solving and Innovation:
      • Active participation in continuous improvement activities
      • Participates in problem-solving
      • Takes responsibility and ownership for own learning and development in the spirit of continuous improvement of both self and the business
      • Assists in the training, mentoring, and assessment of other team members
      • Exercises autonomy and judgement subject to overall direction or guidance Qualifications/Desired Skills:Education and Qualifications:
        • Bachelor's degree in Information Technology, Information Systems, or a related field with 10 years of relevant work experience or Masters degree and 7 years relevant work experienceExperience:
          • 7+ years of experience working as an SalesForce Business administrator
          • SalesForce Certification preferred
          • 10+ years of software development experience
          • Marketing Cloud experience a plus
          • Chemical industry experience a plus
          • Experience with the following a plus: MS Windows Server 2008/2012/2016/2019 and Workstation 8.1/10, MS Office 2016/365, MS Exchange 2010/2013/2016/2019, MS SharePoint, MS Project, MS Visio, VPN (Cisco Secure Client), CitrixKnowledge, Skills and Abilities:
            • Significant technical knowledge, with specific ability to apply knowledge to business process solutions
            • Broad-based technical knowledge of end user IT technology prefered.
            • Experience with large Full Life Cycle (FLC) project implementations, with hands on delivery and managing both onshore and offshore teams
            • Experience with all aspects of the system implementation process of system design, configuration, customization, integration, testing and support including, but not limited to, gathering requirements, designing the future state solution, the development objects related to their process scope, as well as supporting testing and post implementation support
            • Experienced in both Agile and waterfall methodologies
            • Have excellent interpersonal, verbal and written skills and the ability to interact with all level of stakeholders, support personnel, and clients
            • Strong documentation, analytical and problem-solving skills
            • Embodies the core values of Aurorium:
              • credible: keeps their word and honors their commitments, acts with integrity, and holds themselves accountable to their decisions and actions
              • outcome-oriented: adheres to an unparalleled standard of excellence in everything they do, to deliver results with real impact
              • driven: passionate about delivering authentic, world-class experiences that engage customers and inspire greatness
              • empowered accountability: empowered to achieve common goals and accountable for delivering performances and results that exceed standardsIf you have the energy, drive, and passion for joining the Aurorium team, we would love to hear from you. Apply today!Aurorium offers competitive total compensation packages, including benefits such as medical, dental, vision, life, 401(k), disability insurance, flexible spending accounts, health savings accounts, paid time off, and paid holidays. Aurorium is a global Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of and will not be discriminated against based on gender, sexual orientation, gender identity, race, ethnicity, religion, age, veteran status, disability status, genetic information, or any other protected category.Onsite: #LI-Onsite

Keywords: Vertellus, Indianapolis , Salesforce Administrator, Other , Indianapolis, Indiana

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