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Claims Representative - Indianapolis, IN

Location: Indianapolis
Posted on: May 28, 2023

Job Description:

Job Details
Customer-focused, source of knowledge and comfort, desire to help, professional - Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.

No previous insurance or claims experience needed! Federated provides an exceptional training program to teach you the fundamentals of claims and will prepare you to assist clients.

This is an in-office position that will work out of our Indianapolis, IN office, located at 9785 Crosspoint Blvd. A work from home option is not available.

  • Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous -way.
  • Explain policy coverage to policyholders and third -parties.
  • Complete thorough investigations and document facts relating to claims.
  • Determine the value of damaged items or accurately pay medical and wage loss benefits.
  • Negotiate settlements with policyholders and third parties.
  • Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.

    Minimum Qualifications

    • A four year degree or equivalent business related experience
    • Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
    • Ability to make confident decisions based on available information
    • Strong analytical, computer, and time management skills
    • Excellent written and verbal communication skills
    • Leadership experience is a plus

      Salary: $59,200-$72,400 (Starting salary will be determined based on skills and experience.)
      About Us
      At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.

      You will have opportunities to grow in your career. Our employees are encouraged to ask questions and learn on the job, and we are committed to promoting from within. We recognize your contributions with an exceptional rewards package that includes competitive pay and bonus programs, incredibly affordable health insurance, generous pension and 401(k) benefits, and gift matching and paid volunteer time to support your involvement in the community. - Learn more about our Benefits.

      All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

      If California Resident, please review Federated's enhancedPrivacy Policy.

Keywords: UNAVAILABLE, Indianapolis , Claims Representative - Indianapolis, IN, Other , Indianapolis, Indiana

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