treas Mgmt Training Spec
Company: Old National Bank
Location: Indianapolis
Posted on: May 28, 2023
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Job Description:
Overview
Old National Bank is honored to be named one of the World's Most
Ethical Companies for 11 consecutive years!
Old National Bank was established in 1834. Today, we are the
largest financial services holding company with dual headquarters
in Chicago and Evansville, IN. We provide an array of services to
our clients which include Community Banking, Investments, and
Wealth Management. At Old National, we believe that by helping our
team members balance work life with home life, we create a more
productive workforce and a stronger company.
We are currently seeking a Treasury Management (TM) Training
Specialist. This individual will create and facilitate TM technical
skills training for external Commercial Banking clients, related to
the TM products the client has implemented. The TM Training
Specialist is responsible for contacting, scheduling and delivering
product technical skills training for clients, via
webinar/virtually. The client training sessions may be done as
one-on-one trainings, group training webinars, or pre-recorded
video training sessions, made available to external clients by the
TM Sales and/or Implementation teams.
The TM Training Specialist will also create/facilitate technical
skills, product, sales, process and soft skills to develop the
skills and knowledge of Old National Treasury Management team
members. TM Training Specialists are responsible for delivering a
quality learning experience, coaching, and providing feedback to
participants and their managers. This role is also responsible for
developing alternate training plans, evaluating the effectiveness
of delivery and course design, as well as collaborating with the
ONB HR Training and Development team, as well as TM leaders and
line of business subject matter experts to update training
materials. Travel is required for this position.
Key Accountabilities
Deliver quality learning experience
* For External Commercial Banking Clients: Facilitates virtual and
live webinars, as well as pre-recorded training sessions, on ONB TM
Products, for the clients' use after completing the implementation
of requested products. The training will be designed to ensure the
client's ability to navigate the various product platforms and
perform required daily tasks associated with those products (i.e.,
checking account balances, originating ACH transactions, initiating
Wire Transfers, performing Positive Pay tasks for fraud protection,
etc.).
* Facilitates instructor-led, virtual, and live webinars on ONB and
Treasury Management systems, process, policies, procedures, and
products. Training may also be facilitated to support corporate
initiatives, regulation changes, and partnerships.
* Collaborates closely with TM Implementation and TM Sales to
deliver a timely and effective training to external clients.
* Collaborates closely with TM Leadership team to determine, create
and deliver TM team member training.
* Utilizes various training tools, methods, delivery options to
create compelling training programs, for both external clients and
internal team members.
* Manages the training environment, analyzes results, identifies
gaps, coaches participants, and provides feedback to their manager
as needed.
Consult on training effectiveness
* Collaborates with HR Training & Development team, subject matter
experts, stakeholders, and clients to analyze learning objectives,
provide feedback on training deliverables, course material and
delivery methods.
* Maintains knowledge of business line performance expectations and
effectively applies the knowledge to understand and fulfill
learning needs.
* Recognizes when changing client or organizational expectations
require a new approach. Proactively recommends alternate approaches
to meet the need and adapts behaviors accordingly.
Update training content and resources
* Maintains and demonstrates in-depth knowledge of TM products,
process, policy, and procedure; updating training materials as
needed.
* Updates training resources, tools, etc. as necessary due to
changes.
* Communicates training changes to TM Leadership team, TM Sales and
Implementation. Engages Learning Designers to update ONU online
courses when applicable.
* Reviews and provides feedback on policy or procedural
changes.
* Maintains a repository of training materials, resources, etc. for
continued and future use.
Qualifications and Education Requirements
* Bachelor's degree in Business or Education with a concentration
in Training or Organizational Development or equivalent work
experience preferred.
* Experience in working directly with external business
clients.
* Experience in learning and development, via both instructor-led
or virtual delivery, preferred.
* Knowledge of Treasury Management products preferred.
* Exceptional organizational skills with the ability to
self-direct, prioritize, manage changing priorities and
deadlines.
* Strong coaching, consultative, and collaboration skills to build
relationships with internal partners and TM Leadership.
* Effective oral and written communication skills; ability to
explain complex concepts in simplistic terms.
* Strong attention to detail
* Demonstrated critical thinking and problem-solving skills using
sound judgment to implement initiatives.
Old National is proud to be an equal opportunity employer focused
on fostering an inclusive workplace and committed to hiring a
workforce comprised of diverse backgrounds, cultures and thinking
styles.
As such, all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, protected veteran status, status as a qualified individual
with disability, sexual orientation, gender identity or any other
characteristic protected by law.
We do not accept resumes from external staffing agencies or
independent recruiters for any of our openings unless we have an
agreement signed by the Head of Talent Acquisition, SVP, to fill a
specific position
Keywords: Old National Bank, Indianapolis , treas Mgmt Training Spec, Other , Indianapolis, Indiana
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