Enrollment and Eligibility Representative - Indianapolis, IN
Company: UnitedHealthcare
Location: Indianapolis
Posted on: April 25, 2024
Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities, and removing barriers
to quality care. The work you do here impacts the lives of millions
of people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable, and equitable.
Ready to make a difference? Join us and start doing your life's
best work. SM This position is full - time. Employees are required
to work our normal business hours of 7:00am - 7:00pm EST including
the flexibility to work occasional overtime (optional) and weekends
based on business need. Our office is located at 7440 Woodland DR,
Indianapolis, IN. We offer 90 days of training. The hours of
training will be aligned with your schedule. Primary
Responsibilities:
- Sending correspondence to members
- Reconciling reports
- Performing basic data entry functions with proficient PC skills
including but not limited to Microsoft products and Quickbooks
- Analytical and Researching techniques
- Initiate and assist with developments / changes to increase or
change quality and productivity
- Preparing, processing, and maintaining new member or group
enrollments
- Responding to member eligibility or group questions & verify
enrollment status
- Working with various types of member correspondence You'll be
rewarded and recognized for your performance in an environment that
will challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in. Required Qualifications:
- High School Diploma / GED OR equivalent experience
- 1+ years of experience in an office setting environment, using
the telephone and computer as the primary instruments to perform
job duties
- Experience with Microsoft Windows, including mouse and keyboard
skills (data entry, open documents, save documents)
- Experience with Microsoft Office software applications
including Microsoft Word (creating, editing, saving, and sharing
documents), Microsoft Excel (creating, saving, editing, sharing
files, and using formulas), and Microsoft Outlook (creating rules,
using calendar, create, copy, edit, save, and send
correspondence)
- Must be 18 years of age OR older
- Ability to work any 8-hour shift schedule between the hours of
7:00 AM - 7:00 PM EST including the flexibility to work occasional
overtime (optional) and weekends based on business need Preferred
Qualifications:
- 1+ years of experience with working knowledge of
QuickBooks
- 1+ years of experience in the finance / accounting area
- Experience with reconciling bank accounts
- Experience of Taft - Hartley Administration Soft Skills:
- Experience with working in a fast - paced multi - tasking
environment At UnitedHealth Group, our mission is to help people
live healthier lives and make the health system work better for
everyone. We believe everyone-of every race, gender, sexuality,
age, location, and income-deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups, and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes - an
enterprise priority reflected in our mission. Diversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity / Affirmative Action employer, and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law. UnitedHealth Group is a drug
- free workplace. Candidates are required to pass a drug test
before beginning employment.
Keywords: UnitedHealthcare, Indianapolis , Enrollment and Eligibility Representative - Indianapolis, IN, Other , Indianapolis, Indiana
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