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Part-Time Remote Admissions Credentials Representative

Company: Indiana University
Location: Indianapolis
Posted on: July 8, 2024

Job Description:

DepartmentADMISSIONS ORG (BL-ADMS-IUBLA)Job SummaryThe Office of Admissions Operations provides operational, processing, and custom systems support for undergraduate recruitment and admissions activities on the Indiana University Bloomington campus.Department Specific Responsibilities

  • Maintains expertise in data entry of high school curriculum from transcripts and other sources, with particular emphasis on speed and accuracy.
  • Develops skill in the use of local and enterprise systems and databases (Hydrus, OnBase, SIS) to facilitate processing of transcripts and other academic materials.
  • Continuously monitors workflow processing queues, prioritizing and adjusting tasks as needed to meet deadlines and support initiatives.
  • Identifies and escalates curriculum discrepancies and processing irregularities.
  • Assists with other processing tasks on an as-needed basis.QualificationsEDUCATIONRequired
    • High school diploma or equivalent (such as HSED or GED)WORK EXPERIENCERequired
      • 2 years of office work experienceSKILLSRequired
        • Excellent interpersonal and communication skills, including a customer service orientation and ability to interact and effectively communicate with a wide variety of individuals
        • Ability to take initiative and exert reliability, flexibility, and positive attitude while handling stressful situations and confidential information and materials
        • Ability to exhibit competence, patience, and tact in a fast-paced environment
        • A high degree of integrity, accountability, and attention to detail as problems detected in the processing workflow may impact a student's admission status
        • Strong organizational, multitasking, and problem-solving skills
        • Proficiency in computer skills including familiarity with the Windows operating system, basic software applications (e.g., Microsoft Office Suite and web browsers), advanced keyboarding skills, and an understanding of fundamental computer concepts such as email usage, internet browsing, and basic troubleshootingWorking Conditions / DemandsMust be able to maintain a complex operational schedule and have some flexibility in work schedule. Position requires a high degree of tolerance for stress and extended time at a computer during high volume work periods.This is a remote position. You will need to demonstrate technology and system access to the following:
          • A high speed, stable internet connection.
          • A quiet, private work environment.
          • A PC running at least Windows 10 or a Mac running Catalina.
          • 2 monitors (at least 14 inches each).
          • A full, standard-size keyboard and mouse (trackpad will not suffice).
          • A webcam for Zoom video conferencing.
          • Ability to run Pulse Secure VPN and connect to IUanyware.
          • A microphone and speakers, or a headset with an attached microphone.Additional InformationThis is a fully remote part-time position that will start in August 2024 with the Admissions Operations processing and systems team. Each week in August we begin onboarding a group of Admissions Credentials Representatives. Therefore, the starting date is flexible within this timeframe.Preferred consideration will be given to applicants residing within a 50-mile radius of any of the 9 IU campuses.Work LocationThis position is currently fully remote, though this arrangement may change in the future based on university policy and business needs. Advertised SalaryThis position has an hourly rate of $13.00 per hourWork HoursThis position offers flexible shifts between 8:00 AM and 5:00 PM ET, Sunday through Friday. Additional shifts, including Saturdays and extended weekday hours, will be available during our high-volume months. A minimum commitment of 15-20 hours per week is required during peak times.The role is set to begin in August and will conclude between late January and early February, depending on business needs.Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:
            • Multiple plan options for medical insurance
            • Dental insurance
            • Health Savings Account with generous IU contribution
            • Life insurance, LTD, and AD&D options
            • Base retirement plan contribution from IU, subject to vesting
            • Additional supplemental retirement plan options
            • Tuition benefit for IU classes
            • 10 paid holidays per year
            • Generous Paid Time Off
            • Paid Parental Leave
            • Employee Assistance Program (EAP)Learn more about our benefits by reviewing our online Benefits Brochure.Job ClassificationCareer Level: Part Time EmployeeFLSA: NonexemptJob Function: Part Time EmployeeJob Family: Part Time Employee Click here to learn more about Indiana University's Job Framework.Posting DisclaimerThis posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.If you wish to include a cover letter, you may include it with your resume when uploading attachments.Equal Employment OpportunityIndiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.Campus Safety and SecurityThe Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD.Contact UsRequest SupportTelephone: 812-856-1234

Keywords: Indiana University, Indianapolis , Part-Time Remote Admissions Credentials Representative, Other , Indianapolis, Indiana

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