IndianapolisINRecruiter
the smart solution for Indianapolis jobs

Virtual Customer Care Specialist

Company: Mommy Jobs Online
Location: Indianapolis
Posted on: May 19, 2019

Job Description:

This position is with Mommy Jobs Online, so please visit www.mommyjobsonline.com to apply and get registered on our site directly! Were a natural health company that sells supplements and nutrition programs online. And were currently looking for an A-player to join our team and help assist our AMAZING customers. Ill share the details of the position in a moment. First, a bit about our ideal candidate (please read every word the follows). In a nutshell, its someone who has worked in " or is currently working in " a virtual position (i.e. highly self-disciplined and can get the job done with minimal supervision). Furthermore, the ideal candidate is Reliable. Im talking about very reliable. Not the, This usually doesnt happen, but it happened again type. Were a small team and everyone must pull their weight. That means showing up every day and on time " no exceptions (save for a major emergency). A natural with people (i.e. very personable and someone who easily makes conversation " even with a perfect stranger). Furthermore, its someone who loves talking to and helping customers. Experienced and comfortable with taking incoming calls/making outgoing calls. Patient, kind, and courteous. The words, please and thank you should be your go-to words when communicating with a customer. Happy to perform repetitive tasks and answering the same core group of questions day-in and day-out. Is fairly tech-savvy. Nothing advanced but you must know your way around Email clients, Microsoft Office, and apps like Skype. Fast at typing (at least 50 WPM). Highly organized, and can multi-task with ease. The ideal candidate likely works off checklists and makes sure repetitive tasks are completed with pinpoint accuracy. Detail orientated. Glossing over things just wont do. In fact, try this. At the bottom of this ad youll find a link to an application. When youre done reading the entire ad (and only then) click through and fill it out. The last section asks you to provide additional comments or feedback. Go ahead and write the name of your favorite song in there. Cool and relaxed but always pushing to get things done. Its important that you take responsibility and your main focus is always delivering results. Does all of the above describe you? Great, then keep reading for the job description The main components of the work would be: Responding to every one of our customers inquiries via telephone and email (online ticketing system) in a timely fashion. Typical scenarios include tracking lost packages, helping people log on to our website, issuing instructions for returns, and answering basic health questions after learning our products inside and out. Making sure every customer is fully satisfied with the proposed resolution you put forth. And above all, keeping your cool and remaining professional when conflicts inevitably arise. If you dont have thick skin, this position is probably not for you. Heres why The overwhelming majority of our customers are a pleasure to deal with. But on occasion, you will interface with someone that is irate, or rarely, even hostile. Whether justifiably so, or not, it is your duty to make things right and turn them into a raving fan. Processing credits for customers who choose to return items. Communicating with our fulfilment team to identify and correct mistakes with shipments. As well as several other administrative/web-based tasks related to customer care This is a full-time, work from home position. Currently, we have an opening for 8 am. " 5 pm. EST and 2-8 p.m. EST, Monday through Friday. Weekend hours are also an option. We offer a full health benefits package (includes dental and vision), paid sick time off and performance bonuses. Pay: $15.00 per hour / DOE To Become An Agent Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLROXANNA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Indianapolis , Virtual Customer Care Specialist, Other , Indianapolis, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Lease Purchase Truck Driver - Covington
Description: Flatbed CDL-A Lease Purchase Truck Driver Jobs 8K Elite Bonus, Zero Money DownAt Boyd Bros., we are bound by values that reinforce your success. Theres a reason one
Company: Boyd Bros. Transportation
Location: Covington
Posted on: 05/24/2019

Truck Driver - Guaranteed Pay - Paid Training - Excellent Benefits - Covington
Description: Now Seeking CDL-A Company Drivers Owner OperatorsGuaranteed Pay Programs - Excellent Benefits--KAG Specialty Products is seeking
Company: KAG - Specialty Products
Location: Covington
Posted on: 05/24/2019

Truck Driver - Lease - Earn up to $165,000/Year - 99% No-Touch Freight
Description: CDL A Truck Driver Job - Owner Operator - 65 of Load Rate - Lease Purchase Earn UP To 165,000/year or moreRegional - 100 Fuel Surcharge 2 CPM Monthly Loyalty BonusCDL
Company: Dart - Lease & Owner Operator
Location: Covington
Posted on: 05/24/2019


Diesel Technicians
Description: Diesel Technician Benefits: We offer a highly competitive compensation package, boot allowance, and tuition reimbursement.
Company: Dart Transit Company
Location: Middletown
Posted on: 05/24/2019

Store Clerk - 3rd (night) Shift
Description: Located at Store 171 - 101 N Verity Parkway, Middletown, OH -Position Title:Store ClerkNOTE: You must be at least 16 years old to work at United Dairy Farmers.Position Description: The primary responsibility (more...)
Company: UNITED DAIRY FARMERS
Location: Middletown
Posted on: 05/24/2019

Investment and Solutions Business Development Representative
Description: As an individual, your competitive spirit keeps you razor sharp. As a team member, your reliability makes you rock solid. br br The Expertise We re Looking For ul li A college degree preferred (more...)
Company: Fidelity Investments
Location: Covington
Posted on: 05/24/2019

Local CDL A Fuel Transport Drivers - Home Daily! - Fairfield
Description: Fuel Transport Drivers - Home Daily Excellent pay with Bonus Opportunities MUST HAVE HAZMAT and TANKER ENDORSEMENTS
Company: Santmyer Transportation
Location: Fairfield
Posted on: 05/24/2019

Set Your Own Schedule - Shop and Deliver Groceries - Fairfield
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Fairfield
Posted on: 05/24/2019

Retail Store Shopper and Delivery Driver - Fairfield
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Fairfield
Posted on: 05/24/2019

Part-Time Shopper/Driver - Covington
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Covington
Posted on: 05/24/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Indianapolis RSS job feeds