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Application Support Specialist

Company: WoundVision
Location: Indianapolis
Posted on: July 15, 2019

Job Description:

WoundVision is the industry leader in the development of advanced infrared imaging hardware along with cutting edge software to support health care professionals in the wound care/prevention space. The Application Support Specialist will work with multiple teams to deploy and maintain WoundVision applications. This role must develop in depth knowledge of all WoundVision applications and solutions. This job will include customer facing interactions and therefore the ideal candidate must have excellent customer service and communication skills. Responsibilities:Assists with monitoring and maintaining critical servers and applications to ensure integrity and security of data, servers, devices, and softwareProvides application and system support to the development, quality and sales teamsImplementation Specialist: Manages projects with customers including new installations and modifications at existing customer sites Assists with customer support to resolve issues quicklyCollaborates with all the technical teams to gain a full understanding of the product(s)Analyze Business Needs: Determines if what is asked for is what is needed, practical and should be practicedAssists with maintaining and updating the firm's disaster recovery plans for all mission critical infrastructuresAssists updating technical documentation and proceduresMust be able to participate in a 24 x 7 x 365 on-call rotation scheduleWork will require some travel (

Keywords: WoundVision, Indianapolis , Application Support Specialist, Other , Indianapolis, Indiana

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