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Office 365 Voice Senior Architect

Company: Centric Consulting
Location: Indianapolis
Posted on: September 14, 2020

Job Description:



Office 365 Voice Senior Architect



Work Location



National



Job Code

3441




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Office 365 Voice Senior Architect

Job Location: Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Indianapolis, Louisville, Miami, Seattle, St. Louis

Join our team

Centric Consulting is not the typical consulting company. We live our core values and bring them with us in all we do for our clients and community. Our core purpose is simple: every day we strive to provide unmatched customer and employee experiences and foster a culture of respect, diversity, and transparency. It's this culture, our people, and delivery that come together to make Centric a trusted advisor to local businesses.

Our Cloud and DevOps team is expanding quickly! As a member of a growing team, you will have the opportunity to help shape our practice by not only participating in client work but also contributing thought leadership both inside and outside Centric Consulting. Our team is a great fit for someone who likes to be both hands-on and dream bigger picture. We're looking for an Office 365 Voice Senior Architect to join our growing team.

In this role, you will:


  • Serves as the organization's technical expert in Office 365 Voice and related technologies

  • Maintains a deep technical understanding of all aspects of the organization's Office 365 Voice implementation (Includes 3rd party or Microsoft tools used in conjunction with Office 365 Voice)

  • Participates in the ongoing development of Office 365 Voice strategy

  • Evaluates Office 365 Voice changes & updates and reports on impact to the organization's use of Office 365 Voice

  • Leads technical projects related to Office 365 Voice deployments and integrations

  • Collaborates with and provides direction to Office 365 Voice capability service owners and technical leads

  • Participates in troubleshooting and problem resolution

  • Identifies and documents Office 365 Voice standards and tools and support processes

  • Identifies and monitors key performance metrics

  • Maintains awareness of Office 365 roadmap and releases

  • Maintains an awareness of Office 365 third-party solutions

    A successful candidate will have the following characteristics:


    • Bachelor's Degree in Computer Science of equivalent field of study

    • 7+ years of IT or consulting work experience is preferred

    • 5+ years of hands-on experience with Office 365 Voice or related telephony solutions

    • 2+ years of architecture and experience implementing Office 365 Voice

    • Demonstrated experience in architectural design, development, migration, management and support of Office 365 Voice implementations

    • In depth understanding of the capabilities of Office 365 Voice

    • Proven experience of integration into and support of third party telephony solutions and providers

    • Demonstrated experience with telephony and conferencing hardware systems

    • Strong analytical and problem solving skills

    • Able to work independently with minimal direction

    • Excellent verbal and written communication skills

    • Able to manage multiple activities simultaneously

    • Proven experience with Skype of Business (including voice) services, design and topology is desired but not required.

    • Proven experience with design of solutions to integrate and support of telephony systems, both PABX and VOIP (and hybrids), Session Border Controllers, and migrations from existing systems

      What makes Centric different?


      • Special Culture - Our people make us different. We have highly talented, intelligent individuals across a broad variety of disciplines - who are eager to learn from you and share their own expertise. We embrace fresh perspectives and each other. Don't take our word for it - check us out on Glassdoor, Facebook, Twitter or Instagram to get a glimpse inside what makes us different.

      • Growth opportunities - As a mid-size firm, there is more flexibility when it comes to career paths. Figure out what you want to do and we'll help you figure out how to get there.

      • Impact - We think of ourselves as a big company with a small company feel - a local player with global reach that combines business, technology and industry expertise.

      • Unmatched Experiences - We are allowed to be ourselves here. We are encouraged to be human. It's at the root of who we are as a firm and why we're here.

      • Innovation - We value passion, determination, perseverance, and innovation. We are inspired because we believe in what we are doing and where we are going.

      • Passion for the greater good - We are steadfast in our devotion to the communities we serve and in actively promoting employee involvement in community improvement projects.

        Centric believes the best solutions come from diverse teams. We strive to have an environment where everyone has an opportunity to be successful regardless of their race, color, religion, gender, national origin, ancestry, age, disability, military or veteran status, sexual orientation or gender identity.

Keywords: Centric Consulting, Indianapolis , Office 365 Voice Senior Architect, Professions , Indianapolis, Indiana

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