CRM Architect
Company: Fusion Alliance
Location: Indianapolis
Posted on: January 14, 2021
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Job Description:
Job Title: Solutions Director/Architect - Microsoft Dynamics
CRMThis position is responsible for presales work and leading
projects that design, implement, modify, troubleshoot, test, and
debug Microsoft Dynamics CRM software. In addition to managing the
team, this position is expected to serve as a mentor and technical
advisor to other team members. Excellent communication skills are
necessary to be successful in this role. This role is customer
facing with regards to project management, requirements gathering
and solution architecting. This ideal candidate for this role has a
solid business foundation with the ability to collaborate with
other individuals that have varying levels of technical
understanding.ResponsibilitiesProject resource
managementRequirements gathering and solution
architectingResponsible for hands-on designing, implementing,
modifying, troubleshooting, testing, and debugging Microsoft
Dynamics CRM Demonstrated experience with performance tuning of
customized code and monitoring practices to ensure on-going
performanceManage the research of technical solutions to meet
strategic business objectives.Demonstrate the ability to work
systematically and logically to analyze situations, resolve
problems, identify causes and anticipate implications.Participate
in peer code reviews. Participate in design meetings and interact
with peer developers to work towards a common solution.Break down
functional requirements into technical designs, development tasks
and execute to completion.Participate in pre-sales work, writing of
proposals and construction of demos for potential customersLeading
discovery meetings and requirements sessions to identify business
needsFacilitating solution design and architecture sessions with
other SMEsWorking with clients to manage expectations and address
changes in requirements scopeManaging the delivery of projects
through the complete lifecycle from design to deploymentEnsuring
process workflows, solution architecture and design, and code are
well-documentedCollaborating closely with our clients---
development, vendor and business teams to understand their business
and integration requirements and design solutions that support
their business objectivesWorking with developers to help develop
their skill sets through cross-training and knowledge
sharingQualificationsMust live in the state of Indiana5 years
experience as a Dynamics CRM architect5 years experience as a
software developer working with Microsoft Dynamics platforms (CRM)3
years experience using XRM to implement extend Dynamics features
and enhancements for CRMExperience with most of the
following:Configuration & Customization of Dynamics CRM (preferably
in D365 environments)Workflow developmentDeveloping business
process flowsExtending and enhancing out of the box functionality
using custom code and fieldsDeveloping plug-ins for CRM and D365
applicationsUnderstanding of core concepts surrounding CRM data
structure and related database tables, views and
indexesUnderstanding of Schema/Entity Model ExtensionExperience
with Microsoft SQL Server, SQL, data analysisExperience with SSRS
and/or PowerBI reportingUnderstanding of Dynamics server
configuration and set upExperience creating Web Services to connect
Dynamics to external applications and environmentsExperience with
IIS & Visual StudioPowerApps and Power AutomatePowerApps
PortalsAbility to travel to client site to work when circumstances
require This position requires U.S. Citizenship or legal
authorization to work in the United StatesWorking knowledge of
programming methodologies, structures, and conceptsProblem solving
and issue resolution skills.Minimum two full life cycle Dynamics
365 CRM implementations is required.Excellent communication and
prioritization skills with attention to details and
qualityExcellent communication and stakeholder management
skillsOrganize and execute Analysis, Design/configuration,
Implementation & delivery phases of Dynamics 365 CRM
implementation.Analyze and document current CRM and other systems
and associated business processesPrepare process documentation and
perform gap/fit analysis to create design specifications for new
D365 CRM project.Provide best practices and solution alternatives
within functional/technical design documents.Execute project tasks
designed to implement full suite of Dynamics modules in close
coordination with key department stakeholdersBachelor's Degree in
Computing, Accounting, Finance, or related
field.ExpectationsStrategic Business DevelopmentWork with BDM to
identify new opportunitiesDevelop relationships with key client
leadershipEngage in multiple short-term strategic consulting
engagements and develop new opportunitiesResponsible for solution
approaches, defining scope, and estimate the effort for
proposalsService Offering DeliveryProvide advisory assistance to
Fusion projects and engagements to insure successful delivery
Advise Talent Management on client---s culture and identify any
high risk deliverable based assignmentsProvide screening of
prospective candidates (both internal and external)Manage the
development of case studies and project summaries of each project
delivered related to the service offering(s)Develop and maintain
service offering collateral (templates) that promote the
repeatability and quality of deliverablesSupport development and
evolution of Fusion delivery methodologiesBe an expert for your
competencyBe a leader in our industry, be involved in business
community involvementVolunteer to speak at conferences, etc---Main
point of contact in the escalation process from consultant leads
and consultantsOnboard new consultants to Fusion processes and
approachesGather information about clients and the work our
consultants are doingHelp grow the Service Offering by being
available for Business Development
Keywords: Fusion Alliance, Indianapolis , CRM Architect, Professions , Indianapolis, Indiana
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