Operations Supervisor - Transportation (Supply Chain/Logistics)
Company: Penske
Location: Indianapolis
Posted on: May 16, 2022
Job Description:
Are you an energetic and team-oriented leader focused on
commitment to customers, dedication to excellence and innovation?Do
you have a proven ability to supervise processes as well as
activities and tasks?Do have a demonstrated ability and desire to
succeed, grow, learn, and apply new skills?Do you have a proven
record to motivate, engage, coach, and communicate with team
members?Do you have a demonstrated ability to drive process
improvement and lead change?Penske Logistics is seeking a proven
leader with relevant experience and skills to join our team of
transportation and logistics professionals. We are seeking a
candidate to supervise drivers at one of our locations.The
Operations Supervisor provides direction at a single location,
leading staff to ensure customer requirements are achieved while
meeting our Penske goals and objectives.In this role, Operations
Supervisors will be bonus eligible based on their performance and
location performance. Operations Supervisor could earn up to 12% of
their base for Max Performance.Position Summary:Provide operational
leadership to individual contributors and hourly workforce to
ensure the execution of daily tasks and activities including driver
deliveries, loading/unloading of trailers, and customer service
operations in a manner consistent with company services and cost
objectives. Supervises most processes directly including workforce
and equipment scheduling. Responsible for making corrective action
and disciplinary decisions up to written warning level. Involved in
the hiring process and customer meetings as necessary.Major
Responsibilities:People
- Establish and sustain that all supervisors and associates are
trained and competent and understand how their work relates to the
customers' business objectives
- Establish and sustain that performance standards are
communicated that are specific and measurable
- Interview hourly associates and provide recommendations for
hire
- Monitor attendance, productivity, and other performance
standards and provide coaching and counseling to associates
- Motivate and engage associates by focusing on team
accomplishments and recognitionOperations
- Supervise logistics operations including customer service,
freight loading and unloading, dispatch and proper documentation
and procedure control
- Conduct team meetings
- Evaluate and recommend changes in preferred work methods to
increase productivity of dispatch operations. Assist in new
associate training
- Provide relief coverage for operational duties when associates
utilize time-off or are absent from the shift
- Have a thorough working knowledge of the site's operating
systems in order to ensure operational compliance and correct
exception resolution
- Complete all necessary records and reports in a timely and
accurate fashionFinance
- Ensure compliance with financial policies & procedures such as
tracking MPG, returns, damages, etc.
- Understand the relationship between decision-making and
profitability
- Closely manage associates' working hours and activities to
minimize overtime and to meet or exceed productivity targetsSafety
- Ensure day-to-day management and associate activities are
aligned with the location safety strategy
- Provide associates with communication, training, feedback, and
direction to ensure safe performance
- Ensure compliance with all applicable regulatory agencies and
company policies and procedures
- Conduct safety observationsGrowth / Customer Experience
- Understand the location-specific customer goals & objectives
and work to meet and exceed these expectations daily
- Ensure the customer knows that we are committed to helping them
meet their objectives
- Determine areas that could benefit from Continuous Improvement
effortsFleet/Assets
- Properly plan work assignments to ensure effective use of fleet
equipment
- Work with hourly associates to ensure they understand safe and
efficient operation of equipment
- Work with vendors to ensure equipment is maintained
- Work with Penske Truck Leasing to ensure schedule of
preventative maintenance is complete
- Other projects and tasks as assigned by supervisor
- 2 - 4 years related functional experience
- High School Diploma or equivalent required
- Bachelor's Degree preferred
- Must have ability to connect and build rapport and
relationships with associates and external customers at all
levels
- Must have ability to work efficiently with time management and
organizational skills
- Strong written/oral communication skills and the ability to
actively listen are required
- Ability to manage through a problem and think and make
decisions independently
- Ability to drive process improvement and lead change
- Advanced computer skills including Microsoft Word, Excel,
Outlook and PowerPoint required
- Must demonstrate ownership & responsibility to run the
operation with a sense of urgency
- DOT and dispatching experience preferred for dedicated contract
carriage
- Regular, predictable, full attendance is an essential function
of the job
- Willingness to travel as necessary, work the required schedule,
work at the specific location required, complete Penske employment
application, submit to a background investigation (to include past
employment, education, and criminal history) and drug screening
required.
Physical Requirements:
- The physical and mental demands described here are
representative of those that must be met by an associate to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
- The associate will be required to: read; communicate verbally
and/or in written form; remember and analyze certain information;
and remember and understand certain instructions or
guidelines.
- While performing the duties of this job, the associate may be
required to stand, walk, and sit. The associate is frequently
required to use hands to touch, handle, and feel, and to reach with
hands and arms. The associate must be able to occasionally lift
and/or move up to 25lbs/12kg.
- Specific vision abilities required by this job include close
vision, distance vision, peripheral vision, depth perception and
the ability to adjust focus.
Penske is an Equal Opportunity Employer.About Penske
LogisticsPenske Logistics is a wholly owned subsidiary of Penske
Truck Leasing. With operations in North America, South America,
Europe and Asia, Penske Logistics provides supply chain management
and logistics services to leading companies around the world.
Penske Logistics delivers value through its design, planning and
execution in transportation, warehousing and freight management.
Visit www.PenskeLogistics.com to learn more.
Keywords: Penske, Indianapolis , Operations Supervisor - Transportation (Supply Chain/Logistics), Professions , Indianapolis, Indiana
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