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IT Process Analyst

Company: Experis
Location: Indianapolis
Posted on: January 27, 2023

Job Description:

Location: Indianapolis Area- hybrid Type/ Duration: 6 Month Contract (potential to convert FTE) Eligibility: US-based Permanent Residents Industry: Manufacturing Vaccination: NoSummary IT Process Analyst is responsible for continuous improvement of ongoing IT processes including some processes within the IT Project Management Office. They develop process and project documentation including flowcharts, process maps, and diagrams; research, analyze, and recommend changes to an IT organization's business processes to improve operational efficiencies, quality, service, and costs. They support existing IT processes, projects, and cross-functional activities. Reports to the IT Process Manager.Qualifications & Requirements

  • Bachelor's Degree in related field required; relevant Certifications preferred
  • 5+ Years' professional experience working in IT Operations and overseeing IT projects
  • Prior experience with Process evaluation, creating, documentation, and delivery
  • Prior experience with Continuous Improvement
  • Prior experience as Business Analyst and/ or Project Manager/ similar
  • Coordinate teams and resources located globally while facilitating multiple time zones
  • Self-motivator who can run with tasks and projects on their ownDuties & Responsibilities
    • Collect process requirements, design workflow maps, and implement new process systems. Once the new systems have been created, make sure they are used as efficiently as possible.
    • Use improvement tools and workflow analysis to create detailed process models. These models can then be simulated and analyzed for improvement opportunities.
    • Research enhanced business processes that can be utilized.
    • Write clear detailed reports to be presented to process and project stakeholders; to allow for process monitoring, cost monitoring, or schedule monitoring.
    • Offers help to others in cross-functional team situations. Supports the technology assessment with customers to improve business processes.
    • Take prompt action to accomplish objectives to achieve goals beyond what is required
    • Collect and document process data.
    • Maintain license management process, catalog order forms and report on license compliance.
    • Maintain contract management process to ensure IT compliance with requirements set forth by the Legal team.
    • Maintain the IT procurement process; process purchase requests, report on status, and mitigate discrepancies.
    • Achieve a satisfactory level of technical and professional skill or knowledge with systems infrastructure or information technology, keeping up with emerging technology developments and trends in areas of expertise.
    • Compliance:
      • Complies with company Health, Safety and Environmental policies, procedures and arrangements
      • Reports all Health, Safety and Environmental accidents, incidents and near misses promptly
      • Acts in a safe and responsible manner at all times
      • Problem Solving and Innovation:
        • Active participation within continuous improvement activities
        • Participates in problem solving
        • Takes responsibility and ownership for own learning and development in the spirit of continuous improvement of both self and the business
        • Assists in the training, mentoring and assessment of other team membersExercises autonomy and judgement subject to overall direction

Keywords: Experis, Indianapolis , IT Process Analyst, Professions , Indianapolis, Indiana

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