Fireplace Service and Maintenance Technician
Company: Newco Dealers Wholesale
Location: Indianapolis
Posted on: January 27, 2023
Job Description:
Stop! Before you decide to apply for this job, I want you to ask
yourself a few questions. And I want you to really think about your
answers, because your honest responses to these questions will help
you determine if Dealers Wholesale is right for you.
- Do you take ownership of your responsibilities and commitments,
both to yourself and to others? Or do you pass the buck, point
fingers, and make excuses?
- Do you go out of your way to collaborate with others and be of
service to others? Or do you work in silos, and choose to serve
your own agenda before the larger team?
- Do you proactively take the initiative to solve problems that
arise? Or are you content to point out the problem and wait for
someone else to solve it?
- Do you drive toward excellence in everything you do, and work
to be better every day than the day before? Or do you settle for
mediocrity rather than continually improving?At Dealers Wholesale,
Character and Core Values come first. We can teach you how to be a
great Service Technician on our Team, but we cannot teach you how
to be a Right Person for our Culture.If it sounds like our
standards are high, it's because they are! If you are attracted to
being a part of an elite team that Strives for Excellence every
single day, then I invite you to hit the Apply button. If you are
unwilling to be held Accountable to these standards, then I invite
you to keep looking - the right job is out there for you! -What we
bring to the table:
- We work for a Cause. Dealers Wholesale and the products we sell
provide Warmth, Comfort, and Security. We are intentional about
giving back to the communities in which we do work. -
- We encourage and enable growth and development. In the first
half of 2021, we promoted 10% of our team members to the next step
in their career with us!
- We provide a family atmosphere. People here care about one
another, and it shows. -
- Accessible and approachable leadership team. It goes beyond an
"open door policy" - it's more like a "come on in!" policy. -
- We believe in a people-first culture. Our organization makes
decisions with the individual people who work here in mind. -
- We have fun! Weekly push-up challenge, popcorn Fridays, family
picnics, annual chili cook-off, etc.!
- We are stable. We have been in the Indianapolis community since
1963, we have survived recessions, fires, and COVID-19 - and we
continue to grow! - -
- Competitive benefits package, paid holidays, flexible work
arrangements, and much more. -What you bring to the table: -
- You confidently answer "Yes!" to the first half of each
question above
- High school diploma or equivalent
- Two years' work experience in a trade or construction related
field- general contracting or HVAC knowledge a plus
- Understanding of gas or LP components; electrical switches,
fans, remote controls; chimney roofing and flashings
- Mechanical aptitude
- Familiarity with industry safety regulations (OSHA
requirements)
- Ability to lift heavy material (75 lbs. or more)
- Self-motivated work ethic / ability to work efficiently and
problem solve
- Effective verbal and written communication skills
- Valid driver's license
- Exemplify Dedication, Positive & Professional AttitudeWhat you
will do:The Fireplace Service Technician provides professional
in-home and pre-settlement service calls on fireplaces. Perform all
duties with the highest levels of customer service, safety,
professionalism, attention to detail, and integrity. Focuses on
being easy to do business with. Expected to comply with all safety
requirements needed for each job site. There is daily communication
required with other employees, supervisors, and managers. The
individual is expected to exhibit the core values of the company -
to Own It, Work as One Team, Find a Way, and Play to Win.
- Contact customers in advance of service call to maintain
accuracy in scheduling
- Repair and replace fireplace components when needed to resolve
operating problems
- Ensure each unit is operating per manufacturer's
specifications
- Provide preventative maintenance and service for fireplace
accessories and other related services in existing occupied
residential homes
- Assist service coordinators by providing needed information and
helping to resolve problems
- Initiate gas fireplace start-ups and provide homeowner
instructions
- Maintain professional image with all customers and builders
through commitment to total customer satisfaction
Keywords: Newco Dealers Wholesale, Indianapolis , Fireplace Service and Maintenance Technician, Professions , Indianapolis, Indiana
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