Business Analyst - Software License Compliance (Remote)
Company: Wolters Kluwer
Location: Indianapolis
Posted on: March 18, 2023
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Job Description:
**R0033707 Business Analyst - License Compliance
(Open)****OVERVIEW**The **B** **usiness Analyst** will focus on the
compliance concerns across the Wolters Kluwer Clinical
Effectiveness customer base. In this position the analyst will work
to both identify and correct non-compliant behavior, including
improper use of licenses, contracted terms of use and other
contract terms, in an efficient manner that minimizes impact on
compliant users. The analyst will be responsible for the review and
dispositioning of access changes to accounts. They will proactively
investigate accounts for any unauthorized access and will work with
the customers and appropriate teams to mitigate any non-compliant
usage.**LOCATION:** Waltham, MA or remote**ESSENTIAL DUTIES AND
RESPONSIBILITIES**+ Proactively identify non-compliance across WK
CE customer base, by reviewing usage and account information+ Work
directly with customers to remediate compliance concerns through
established policies and procedures.+ Work closely with other
business segments to achieve such remediation.+ Identify challenges
with existing processes and recommend improvements.+ Oversee
day-to-day changes to customer access to ensure compliance with
contracts.+ Pinpoint patterns in compliance issues that relate to
product features and contract details and raise them to
management's attention.+ Identify instances of piracy and follow
procedures to prevent such issues.+ Perform other related duties as
assigned.**JOB QUALIFICATIONS****Education:** Bachelor's degree in
related field, or equivalent experience.**Required Experience**+ 3+
years in compliance related field (fraud, security, contract
license, Anti-piracy, data analysis)+ Ability to understand
contract terms, intent, and authorized use+ Excellent written and
oral communication skills+ Strong technical proficiency+ Experience
with corporate networking a plus+ Highly proficient in Excel and
all other Microsoft Office applications+ Experience working with a
Customer Relation Management (CRM) system, salesforce is a big
plus**TRAVEL REQUIREMENTS**10 - 20% travelEQUAL EMPLOYMENT
OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its
subsidiaries, divisions and customer/business units is an Equal
Opportunity / Affirmative Action employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or protected veteran status.
Keywords: Wolters Kluwer, Indianapolis , Business Analyst - Software License Compliance (Remote), Professions , Indianapolis, Indiana
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