Site Reliability Engineer (Ambra Team)
Company: Intelerad
Location: Indianapolis
Posted on: May 29, 2023
Job Description:
Company Description
Improving healthcare through innovative technology is at the core
of Intelerad's work. Our scalable medical imaging platform connects
clinicians to a powerful imaging ecosystem that is fast, smart, and
tapped into the data they need, no matter their location. We're
focused on delivering a best-in-class medical image management
solution that improves provider efficiency, decreases the cost of
healthcare, and improves the overall health of populations.
Intelerad offers one of healthcare's most comprehensive imaging and
analytics platforms. Headquartered in Raleigh, NC and Montreal,
Intelerad has nearly 700 employees located in offices across six
countries. The company empowers nearly 2,000 healthcare
organizations around the world with the speed, scalability, and
simplicity needed to increase business performance while, most
importantly, improving patient outcomes. Intelerad's modern
enterprise solutions have been acknowledged by a Best in KLAS
recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in
KLAS: Global Software (Non-US) report. To learn more, visit
intelerad.com and follow Intelerad on LinkedIn and Twitter.
Job Description
The SRE is responsible for meeting the agreed upon SLO's for the
Enterprise Imaging systems in their area of responsibility. The SRE
will plan and assign all maintenance and deployment work, will
train and guide multi competency teams on how to work on the
systems, will ensure the improvement of tools and procedures
necessary for the operation of the systems and will perform work
such as troubleshooting, root cause analysis and some complex
maintenance tasks themselves. The SRE is responsible for
developing, designing, automating, monitoring and maintaining our
complex datacenter, on-premise, and cloud environments that host a
variety of high throughput web services and applications.
Location: Preferred location is PST/MST
Supervisory Responsibilities:
- Direct work of Operations, Infrastructure and Monitoring Teams
in a matrix environment
- Train and Guide of Operations, Infrastructure, Monitoring and
Support staff Enterprise Imaging System operating procedures and
best practices Duties/Responsibilities:
- Participate in defining SLIs, SLOs and SLAs for Enterprise
Imaging Systems
- Own system designs, documentation, platform management, and
capacity planning for Enterprise Imaging Systems in your area of
responsibility
- Collaborate with System Architecture to develop Solution
Architectures for your area of responsibility
- Direct and collaborate with multiple teams in a matrix
environment to perform maintenance, troubleshooting and deployment
to meet the specified SLO's
- Collaborate with R&D, Monitoring and other Teams as
necessary to develop and implement effective mechanisms to monitor
SLO's
- Perform troubleshooting, deploy systems or execute maintenance
tasks as necessary to meet the specified SLO's on production and
internal environments
- Improve reliability, quality, and time-to-market of our suite
of software solutions
- Build software and systems to manage platform infrastructure
and applications
- Partner with architecture and development teams to improve
services through rigorous testing and release procedures
- Implement security infrastructure and sound security processes
and controls partnering with our Security team
- Create sustainable systems and services through automation and
process improvements
- Support 24/7/365 mission-critical healthcare environments
Qualifications
Required Experience/Skills:
- University or college education in science, technology,
engineering, or equivalent industry experience
- Strong sense of ownership and dedication to results
- Willingness to do entry level work, if it's necessary for
success
- Approaches challenges as opportunities and sees every day as an
opportunity to become a little bit better
- Team player with high levels of emotional intelligence, that
can work with and influence others without direct authority
- A proactive approach to spotting problems, areas of
improvement, and bottlenecks
- Ability to adapt to working with a wide array of technologies
and languages
- Excellent verbal and written communication skills and ability
to communicate technical subjects to a broad range of stakeholders
- Knowledge of systems design, performance tuning, DevOps, and
site-reliability engineering
- Ability to program with one or more high level languages, such
as Python, Go, Java, C/C++
- Knowledge of VMware Enterprise, Windows Server, Linux
- Knowledge of Databases
- Knowledge of Automation and Monitoring technologies and
principles
- Experience with networking, firewall configuration, and
troubleshooting
- 3-5+ years of Linux-based system administration, any cloud
computing platform (AWS, Azure, GCP, OpenStack, etc ) OR with
demonstrated knowledge of Linux and cloud computing
technologies
- Ability to install, configure, and manage both physical and
virtual storage implementations (ZFS, NFS, S3, GCP, EBS)
- Experience with Systems Lifecycle Management Products (Foreman,
Katello, RedHat Satellite)
- Demonstrated knowledge of configuration management tools like
Puppet, Chef and Ansible
- Experience with DevOps technologies such as Jenkins, Maven,
GitHub
- Conceptual knowledge of containerization services (Docker,
Kubernetes)
Desired Experience/Skills:
- 3+ years working with Enterprise Imaging Systems
- Experience in a Leadership role without direct authority
- Experience working in an SRE environment
- Experience setting up and managing processes such as monitoring
(Nagios/Check_MK), backup, patching etc.
- Experience with any Microsoft Windows OS and development tools
such as Visual Studio
- Knowledge of Infrastructure as Code (IaC) tools such as
Terraform
- Experience with security products (Crowdstrike, Nessus, Trend
Micro Deep Security)
- Experience supporting 24/7/365 environments
- Strong software and cloud computing security skills
- Experience with sharding and data scalability for Postgres DB
- Strong understanding of medical imaging, radiology workflow,
and integration using industry concepts:
- PACS
- RIS
- DICOM
- HL7 and interface engines
- HIPAA/HITECH
- IHE profiles
- EMR/EHR
- 3rd party vendor integrations
- regulatory, and security requirements
This job description may not be inclusive of all assigned duties
and the scope of the job may change as necessitated by business
demands.
Additional Information
All applicants meeting minimum qualifications will be required to
complete a 30 minute online assessment as part of your
application.
Intelerad and Ambra Health Combine to Form the Global Industry
Leader in Cloud PACS and Enterprise Imaging
Intelerad Partners with Strategic Radiology to Bring Innovative
Medical Image Management Solutions to More than 1,300 Radiologists
Across the US
Meet Intelerad's Leadership Team:
https://www.intelerad.com/en/about/leadership-team/
#LI-Remote #remoteUSA
Keywords: Intelerad, Indianapolis , Site Reliability Engineer (Ambra Team), Professions , Indianapolis, Indiana
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