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Client Services Consultant

Company: Broadcom Inc.
Location: Indianapolis
Posted on: September 13, 2019

Job Description:



A senior individual of the highest technical skill and experience in Automated Mainframe Operations Life Cycle Management. Displaying a broad range of disciplines, environments, and automation best practices within the automated operations practice or, the individual may possess skills and highly technical experience in Endevor software, that is, a specialist of the highest technical caliber. Provides assistance and recommendations to management and clients on automated operations topics pertaining to the architectural design and development of applied systems and software services. Additional capabilities such as REXX coding to enhance further automation capabilities of the Sr. Consultant is a requirement for this position. Ability to travel to client sites is required for this position.

Primary Functions

* Analyzes Life Cycle Management data requirements and provides related solution modeling and implementation.

* Reviews proposed solution plans for Endevor and related automated operations.

* Evaluates solution design, upgrade, conversion from other products and implementation approaches.

* Conducts hardware/software comparative evaluations as they relate to Life Cycle Management.

* Technical solution trouble shooter and post implementation support.

* Acts as consultant in studying and recommending actions on a wide variety of technical areas regarding Life Cycle Management and Dev Ops.

* Communicates current innovations and trends in Life Cycle Management.

* Technical consultant and reference source.

* Ability to implement or upgrade Endevor, build processors, create inventory structures and build application configuration of life cycle elements.

* Ability to script or code quick implementation to solve conversion from other products to Endevor

Technical Skills

* Understanding of Endevor concepts and practice

* Understanding and implementation of Endevor Components, ACM, PDM, Security interface and Quick Edit.

* Proficient with REXX programming languages

* 5+ years experience with Endevor

* Firm understanding of Endevor processors and ability to take examples and put together processor that do program compiles and other utilities such as JCL check

* Familiarity with Changeman, ISPW, Librarian and Panvalet and other competitor products to Endevor is a plus.



* Ability to listen to client requirements and organize them into a list of business needs and objectives

* Ability to provide written communication back to the project manager and customer regarding build and integrate instructions, assigned task status, and ability to communicate through channels such as knowledge transfer instructions to run the solution after implementation is complete.

* Ability to follow a communication plan established by the project manager

* Ability to document clearly all the aspects listed above and ability to clearly communicate in writing project statuses, task status and communicate in writing build and integration result from OPS/MVS implementations.



A senior consultant will have a bachelor s degree with a minimum of 6 years of experience in IT. Minimum Education: bachelor s degree or equivalent experience. Five years of IT experience may be substituted for the bachelor s degree requirement. 5+ years experience in the Endevor solution.


Broadcom Inc. is committed to creating a diverse work environment and is proud to be an equal opportunity employer.

Keywords: Broadcom Inc., Indianapolis , Client Services Consultant, Professions , Indianapolis, Indiana

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