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Client Service Representative

Company: Aerotek
Location: Indianapolis
Posted on: May 6, 2021

Job Description:

We are currently hiring one Remote Client Service Representative for a financial institution located here in Indianapolis. This position pays $17.00 - $17.57 per hour, first shift (8:00am - 5:00pm) and is fully remote.Description:

  • Partner with a Client Service Associate or Manager to understand client issues, be responsible for providing timely follow-up to clients, and be accountable for client satisfaction through the ownership of the problem.
  • Resolve issues by identifying underlying or hidden problems and patterns.
  • Build knowledge of commercial treasury management products and services.
  • Serve as a liaison between the Relationship team, Operations, Treasury Management Sales and Implementations to provide the best service to the client, your department, and the firm.
  • Identify and control risk to prevent fraudulent account behavior and potential fraud exposure.
  • Prioritize daily workload to maximize productivity utilizing time management and organizational skills.
  • Follow all established policies, procedures and practices.
  • Project a confident and professional presence to our clients, other bank departments and the community.
  • Desire to exceed client expectations.
  • Work independently with supervision and escalate complex issues as necessary to resolve customer requests in a timely manner.Qualifications
    • High School Diploma or GED required (Associates of Bachelors preferred)
    • 1-2 years of customer service experience required.
    • Expeirence working at a financial instituion or bank is preferred. About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Indianapolis , Client Service Representative, Sales , Indianapolis, Indiana

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