Customer Service Representative

Company: Culligan Ultrapure
Location: Indianapolis
Posted on: November 22, 2021

Job Description:

Company Profile: Culligan Ultrapure is a Culligan Water franchise that started in 1962. The parent company, Driessen Water, Inc. has 25 locations spread across Minnesota, Indiana, Arizona, Colorado, and Texas. The company services residential, commercial, and industrial customers with water purification and softening systems.Position Description: Handle daily customer service operations with; assist customers, take incoming customer calls, scheduling service calls, scheduling route deliveries of bottle water and salt, maintaining / entering data into NetSuite software, basic collections, bookkeeping, etc.Why Culligan Ultrapure: We are passionate about caring for employees and our customers. The Customer Service position at Culligan Ultrapure is career position that offers a lot of variety and interesting work. We provide an excellent environment to learn, grow, and interact with a variety of great people on daily basis. We will provide you with the training and tools that you will need to be successful.Culligan is an established leader in the water treatment industry and has been providing problem water solutions for over 80 years. When you come to work with us you are becoming part of a team who is customer focused and committed to improving lives of people in the community through providing them with great quality water.Job Qualifications:

• Two-year Associate degree preferred with hands-on customer service experience.
• Route scheduling experience preferred.
• Basic understanding of general service installation duties.
• General accounting knowledge for resolving billing issues and reducing account receivable delinquency.
• Basic understanding of Accounts Payable process.
• Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers.Company Benefits:
  • Competitive wages
  • Health, dental, vision
  • Paid holidays and excellent PTO plan
  • Great 401k matching
  • Employee referral program and customer referral bonus program
  • Education assistanceTo learn more about this great opportunity go to www.culliganiswater.comJob Type: Full-timePay: $16.00 - $18.00 per hourBenefits:
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Paid training
    • Tuition reimbursement
    • Vision insuranceSchedule:
      • Monday to FridaySupplemental Pay:
        • Bonus payAbility to commute/relocate:
          • Indianapolis, IN 46256: Reliably commute or planning to relocate before starting work (Preferred)Education:
            • Associate (Preferred)Experience:
              • Microsoft Office: 5 years (Preferred)Work Location: One location

Keywords: Culligan Ultrapure, Indianapolis , Customer Service Representative, Sales , Indianapolis, Indiana