PL Inside Sales Manager - Indiana
Company: The Hanover Insurance Group
Location: Indianapolis
Posted on: January 26, 2023
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Job Description:
For more than 170 years, The Hanover has been committed to
delivering on our promises and being there when it matters the
most. We live our values every day, demonstrating we CARE through
our values, ESG initiatives and IDE journey.Our Personal Lines
Sales team is seeking an experienced individual for our Inside
Territory Sales Manager position in Indiana.This is a
Full-time/Exempt role.POSITION OVERVIEW:To successfully manage
(virtually with some physical agency travel) business development
by partnering with existing agents and appointing new ones. The ISM
will acquire and retain profitable new accounts, while securing
better penetration with assigned agents. Partner with management to
influence and execute a territory strategy and production plan that
addresses product, pricing, training, and distribution needs to
exceed goals in a competitive marketplace. An ability to build and
leverage personal relationships for business outcomes is key to
succeeding in this role. Work with agency principals to advance
agency economic conversations that promote desired financial
returns. Also, work with account managers and agency staff to
increase engagement and commitment to Hanover. Has the ability to
hold others accountable for mutually beneficial outcomes.IN THIS
ROLE, YOU WILL:--- Drive top line sales results within assigned
territory, in conjunction with the ARVP, RVP and/or Sr. TSM, by
conducting business development actions and activities with agents
located within assigned Indiana territory--- Conduct a minimum
number of daily agency calls (as stipulated by the ARVP) complete
with calendar buildout and pre- & post call documentation---
Achieve meaningful market share within winning agencies, maximizing
quote/win ratio to meet and exceed plan--- Execute agency account
plan and frequently monitor the Company and agency progress
relative to plan--- Proactively develop and execute appropriate
next steps if agency account objectives are not met, always
anchoring back to the mutually agreed upon business plan---
Recommend termination of consistently unprofitable and/or
unproductive agencies to ARVP/ZVP--- Maximize conversion on book
rolls & thins; negotiate and sell book consolidation capability and
positive economic impact on agents' business; aggressively manages
the book consolidation pipeline to develop opportunities into
signed deals--- Meet and exceed overall regional financial
objectives by: Increasing total policies sold while maintaining
and/or improving retention Increasing average lines (policies) sold
per client Increasing agency and account manager engagement,
especially among winning agents / future partners Increasing
Customer Service Center enrollment Protecting margin by influencing
agents to over-deliver target mix of flow businessWHAT YOU NEED TO
APPLY:--- Bachelor's degree preferred--- Candidates must reside
within the Midwest region--- 2+ years of phone sales experience or
applicable industry experience (claims, underwriting, etc.)---
Working knowledge of current business conditions, the competition
and regional/state specific issues. Good business acumen--- Proven
experience cultivating and building effective business
relationships--- Demonstrated fluency with insurance rules and
regulations, policy, product, and service requirements--- Excellent
verbal and written communication skills; including formal and
informal presentation skills--- Strong consultative and negotiation
skills; ability to effectively persuade and influence others---
This is a virtual position with some travel required--- Strong
telephone, documentation, and organizational skills--- Ability to
comprehend carrier/agency reports/metrics while recognizing trends
and being able to use the data for fact-based conversations that
advance the company's position within agencies--- Demonstrated
creativity and strength in problem solving and developing
solutions--- Ability to sell Hanover's value proposition to the
agents--- Ability to work independently, self-motivated, organized,
and driven to succeedCAREER DEVELOPMENT:It's not just a job, it's a
career, and we are here to support you every step of the way. We
want you to be successful and fulfilled. Through on-the-job
experiences, personalized coaching and our robust learning and
development programs, we encourage you - at every level - to grow
and develop.BENEFITS:We offer comprehensive benefits to help you be
healthy, build financial security, and balance work and home life.
At The Hanover, you'll enjoy what you do and have the support you
need to succeed.Benefits include:--- Medical, dental, vision, life,
and disability insurance--- 401K with a company match--- Tuition
reimbursement--- PTO--- Company paid holidays--- Flexible work
arrangements--- Cultural Awareness Day in support of IDE--- On-site
medical/wellness center (Worcester only)--- Click here for the full
list of BenefitsEEO statement:The Hanover values diversity in the
workplace and among our customers. The company provides equal
opportunity for employment and promotion to all qualified employees
and applicants on the basis of experience, training, education, and
ability to do the available work without regard to race, religion,
color, age, sex/gender, sexual orientation, national origin, gender
identity, disability, marital status, veteran status, genetic
information, ancestry or any other status protected by
law.Furthermore, The Hanover Insurance Group is committed to
providing an equal opportunity workplace that is free of
discrimination and harassment based on national origin, race,
color, religion, gender, ancestry, age, sexual orientation, gender
identity, disability, marital status, veteran status, genetic
information or any other status protected by law."As an equal
opportunity employer, Hanover does not discriminate against
qualified individuals with disabilities. Individuals with
disabilities who wish to request a reasonable accommodation to
participate in the job application or interview process, or to
perform essential job functions, should contact us at: and include
the link of the job posting in which you are interested.Privacy
Policy:To view our privacy policy and online privacy statement,
click here.Applicants who are California residents: To see the
types of information we may collect from applicants and employees
and how we use it, please click here.
Keywords: The Hanover Insurance Group, Indianapolis , PL Inside Sales Manager - Indiana, Sales , Indianapolis, Indiana
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