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Inside Sales Service Representative-Trane

Company: Ingersoll Rand
Location: Indianapolis
Posted on: March 19, 2019

Job Description:

At Ingersoll Rand we are passionate about inspiring progress around the world. We advance the quality of life by creating comfortable, sustainable and efficient environments. Our people and our family of brands-including Club Car -- , Ingersoll Rand -- , Thermo King -- , Trane -- , American Standard -- Heating & Air Conditioning and ARO -- - work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. For more information, visit www.ingersollrand.com . Ingersoll Rand is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans. Job Summary------ This role is responsible for supporting the selling efforts of the Service Sales Team and ensuring customer satisfaction by efficiently responding to internal and external customer needs. Responsibilities: Promptly answers and responds to customer calls Supports the Service Sales Team with preparing, tracking and follow-up of quotes/proposals Responsible for quotes small Turnkey projects less than $25K Acts as local office champion for the following Service Customer Satisfaction Index Linkage of the sale of new equipment/controls to Service Sales leads Internal concession process Responsible for managing or assisting with renewal of Service Agreements Responsible for managing House Account customers Manage or assist with Tech Lead and Tech Quote programs at the local office level Prepares and maintains project files for business quoted Manage or assist with processing service orders, submittal preparation, follow-ups, and expediting Assist with service administration duties such as Tech time sheet, billing process and answering phone Flexibility to work overtime/weekends, as required Qualifications: Associate's or Bachelor's degree required. One to three years customer HVAC sales experience a plus. This job has no supervisory responsibilities. We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations. If you share our passion for inspiring progress-for bringing about bold shifts in how people, economies and societies operate-then you belong with Ingersoll Rand. Progress begins with you.

Keywords: Ingersoll Rand, Indianapolis , Inside Sales Service Representative-Trane, Sales , Indianapolis, Indiana

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