Advisor, Quality Assurance – Change and Deviation Program Owner, Global API Network Expansion
Location: Indianapolis
Posted on: June 23, 2025
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Job Description:
At Lilly, we unite caring with discovery to make life better for
people around the world. We are a global healthcare leader
headquartered in Indianapolis, Indiana. Our employees around the
world work to discover and bring life-changing medicines to those
who need them, improve the understanding and management of disease,
and give back to our communities through philanthropy and
volunteerism. We give our best effort to our work, and we put
people first. We’re looking for people who are determined to make
life better for people around the world. Advisor, Quality Assurance
– Change and Deviation Program Owner, Global API Network Expansion
Responsibilities: The Deviation Management Program Owner is a key
member of the QA & Compliance team, responsible for overseeing the
site deviation management program to ensure product quality and
safety. This role involves developing procedures, training
materials, qualifying lead investigators, facilitating deviation
review meetings, monitoring program performance, and representing
the site program during regulatory inspections. Additionally, the
Program Owner will collaborate with site inspection readiness teams
and provide guidance to lead investigators, functional leaders, and
senior quality leadership. Key Objectives/Deliverables: Program
Development & Strategy Work with Network Leadership and Site
Quality Leaders to shape the vision, strategy, and quality culture
for deviation and change management programs. Serve as a technical
resource for reviewing and approving program documentation (e.g.,
strategies, procedures, and policies). Collaborate with
cross-functional teams to establish and continuously improve
deviation and change control quality systems. Support recruiting
efforts and build capability for a diverse leadership and quality
assurance team. Operational Readiness & Compliance Establish site
programs by partnering with other Lilly manufacturing sites and
global materials management teams. Develop and implement
operational readiness plans for deviation and change control
programs. Foster a strong quality culture by promoting open
communication, teamwork, and employee engagement in site workflows.
Participate in tactical and strategic business planning related to
deviation and change control. Deviation & Change Control Management
Prepare and author deviation management and change control
procedures and training materials in compliance with Lilly’s Global
Quality Standards and cGMP requirements. Develop a qualification
program for deviation lead investigators and change owners.
Establish standard processes for investigation forums, including
triage meetings, impact assessments, investigation strategy
sessions, root cause analysis, and CAPA alignment meetings. Provide
technical guidance to lead investigators in deviation
investigations, quality impact evaluations, root cause analysis,
and technical writing. Performance Monitoring & Approval
Responsibilities Measure, monitor, and report Key Performance
Indicators (KPIs) to Site Management. Review and approve deviation
investigations as a technical or quality approver, including
observation deviations and moderate deviations. Basic Requirements:
Bachelor's degree in science, engineering, or a
pharmaceutical-related field. 10 years of pharmaceutical leadership
experience in deviation and change control QA, including working
with cross-functional teams. Additional Skills/Preferences:
Commitment to maintaining Lilly’s training requirements. Strong
knowledge of Quality Management Systems and regulatory
requirements. Experience in deviation and change control
management. Familiarity with Veeva QDocs, TrackWise, or similar
systems. Excellent interpersonal, written, and verbal communication
skills. Strong technical aptitude with the ability to train and
mentor others. Demonstrated technical writing, problem-solving, and
decision-making skills. Experience with facility or area start-up
activities. Previous experience in regulatory inspection readiness
and execution. Additional Information: This role is based in
Indianapolis, IN and requires flexibility to support multisites
within the US and internationally. Requires up to 20% travel
including Limerick, Ireland. This role is not eligible for remote
work. Lilly is dedicated to helping individuals with disabilities
to actively engage in the workforce, ensuring equal opportunities
when vying for positions. If you require accommodation to submit a
resume for a position at Lilly, please complete the accommodation
request form (
https://careers.lilly.com/us/en/workplace-accommodation ) for
further assistance. Please note this is for individuals to request
an accommodation as part of the application process and any other
correspondence will not receive a response. Lilly is proud to be an
EEO Employer and does not discriminate on the basis of age, race,
color, religion, gender identity, sex, gender expression, sexual
orientation, genetic information, ancestry, national origin,
protected veteran status, disability, or any other legally
protected status. Our employee resource groups (ERGs) offer strong
support networks for their members and are open to all employees.
Our current groups include: Africa, Middle East, Central Asia
Network, Black Employees at Lilly, Chinese Culture Network,
Japanese International Leadership Network (JILN), Lilly India
Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ
Allies), Veterans Leadership Network (VLN), Women’s Initiative for
Leading at Lilly (WILL), enAble (for people with disabilities).
Learn more about all of our groups. Actual compensation will depend
on a candidate’s education, experience, skills, and geographic
location. The anticipated wage for this position is $111,000 -
$178,200 Full-time equivalent employees also will be eligible for a
company bonus (depending, in part, on company and individual
performance). In addition, Lilly offers a comprehensive benefit
program to eligible employees, including eligibility to participate
in a company-sponsored 401(k); pension; vacation benefits;
eligibility for medical, dental, vision and prescription drug
benefits; flexible benefits (e.g., healthcare and/or dependent day
care flexible spending accounts); life insurance and death
benefits; certain time off and leave of absence benefits; and
well-being benefits (e.g., employee assistance program, fitness
benefits, and employee clubs and activities).Lilly reserves the
right to amend, modify, or terminate its compensation and benefit
programs in its sole discretion and Lilly’s compensation practices
and guidelines will apply regarding the details of any promotion or
transfer of Lilly employees. WeAreLilly
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